Pets

Wellness Large Cans Weigh Less Than They Should Weigh

  • Last Updated:
  • May 16th, 2015 2:47 pm
[OP]
Deal Addict
User avatar
Aug 2, 2003
2379 posts
822 upvotes
Beautiful B.C.

Wellness Large Cans Weigh Less Than They Should Weigh

We added a new cat to the house and he's like a food vacuum and I was going through food like crazy, so I decided to monitor the food a bit more closely. So about a month ago, I started weighing out the food for the first time. My intention was to take a large can (354g/12.5 ounces), put the contents into one glass jar, then put half of that into a second glass jar. And use a half a can each day. But when I weighed the first can, I discovered that the first can was NOT 354g, but 334g, 20 grams short. Well, I was naturally surprised. I then made sure I got out *every last bit* of contents, even using my finger to make sure I didn't leave a drop behind. But it was definitely 334g.

I continued to weigh the cans and now at 13 cans, I can say that most are underweight. In fact, only ONE is the correct weight, two are overweight by a bit. But all the others (10 out of 13) are under 354g. Most by at least five grams. And we're talking different flavours from different lots. Although many are turkey.

I contacted Wellness last week about this and received a return call today. The gentleman I spoke to rejects the possibility that there's anything wrong with their process. They have many quality control checks in place, etc. And ultimately, he pretty-much characterized my situation as bad luck. Interestingly, he said they checked through all their complaints presumably by keywords to see how many similar complaints existed and there were none. He considered this as substantial proof of my bad luck as opposed to a systemic problem. But I pointed out that weighing an entire can like I did isn't something people normally do. And even I only did it because of a specific cirumstance and thus discovered the problem by accident. So it would be possible to have such a problem go unnoticed. He rejected this, saying that I'd "be surprised" how many people weigh the cans. And he's right, I would be.

So what I'm asking is that anyone who uses Wellness, cat or dog food, should start weighing the contents of the cans. I reject the premise that I'm just unlucky in this case. I think it's possible there is a problem and the only way to prove it is for others to discover their cans are also short in weight.

And please, if you use the smaller cans, do the same thing with weighing the contents.
So let it be e-mailed...so let it be done!
4 replies
Deal Addict
User avatar
Apr 7, 2012
2542 posts
630 upvotes
Toronto
My advice, feed your cat kibble. And dump the canned!

Better for their teeth and gums too.
And prevents overeating.
Deal Addict
Apr 25, 2011
1138 posts
721 upvotes
British Columbia
MrsPotato wrote:
May 15th, 2015 7:35 pm
My advice, feed your cat kibble. And dump the canned!

Better for their teeth and gums too.
And prevents overeating.
If you use Google you'll find all of that is inaccurate. But here's a few top sites:
Wet Food VS Dry
Feeding Your Cat: Know the Basics of Feline Nutrition
Why Cats Need Canned Food

As far as the actual topic goes, a lot of companies do this. Some leave out more food than others. It does not surprise me. And while not a lot of people weigh their food, people serious about calorie intake on dieting pets do!
[OP]
Deal Addict
User avatar
Aug 2, 2003
2379 posts
822 upvotes
Beautiful B.C.
Karala wrote:
May 15th, 2015 10:25 pm
As far as the actual topic goes, a lot of companies do this. Some leave out more food than others. It does not surprise me. And while not a lot of people weigh their food, people serious about calorie intake on dieting pets do!
The man I spoke to at Wellness said it was "illegal" for them to NOT put in the correct amount. And it makes sense that it would be technically fraudulent to do that on purpose. This was part of his argument as to why it is they're so careful.

But if it's really happening AND it's illegal, then possibly raising a stink about it would "encourage" Wellness to start putting the correct amount in the cans. I can't say for sure it would help obviously. But if it's going to, people have to weigh the contents of their Wellness food. Otherwise, it's just me and my single complaint. Whether or not they know about it, they can always say they didn't and that they just ignored my complaint because it was an isolated incident.
So let it be e-mailed...so let it be done!
Deal Addict
User avatar
Apr 7, 2012
2542 posts
630 upvotes
Toronto
Karala wrote:
May 15th, 2015 10:25 pm
If you use Google you'll find all of that is inaccurate. But here's a few top sites:
Wet Food VS Dry
Feeding Your Cat: Know the Basics of Feline Nutrition
Why Cats Need Canned Food

As far as the actual topic goes, a lot of companies do this. Some leave out more food than others. It does not surprise me. And while not a lot of people weigh their food, people serious about calorie intake on dieting pets do!
Interesting !! i obviously no nothing about cat nutrition!
(and canine doesn't cross ..)

Could the weight be taken from the pre-setting weight?
May it lose natural water after canning process?
Just thinking aloud ..

Top