I gave you the links to get you going. Get started with that.gisumomoh wrote: ↑Nov 10th, 2017 9:54 amCopy of the bill from the plumber is for 5 hours of labour. The primary job is for another unit. There was no "truck roll" specifically for this inspection. They charged 2 hours for what would have taken 15-30 minutes and didn't identify the correct cause of the leak. Moreover the management instructed me to replace an expensive part whereas the plumber's recommendation was for something else. Incompetence all around. Whatever the case i'm confident in my case. All i am asking for is whether there is a dispute resolution process for such things and if anyone has experience with it. Given this is RFD it's hard to believe everyone just rolls over every time their condo management screws them over.