What's up with Fido's CSR's and the conflicting stats on their end?
Last night the CSR tells me that I'm maxed out on my Data and just into the first 5$ overage amount.
I call back just now and the CSR tells me as per My Account on Fido that I still have around 520MB of data left.
WTF?
So I've turned Data off on my phone, but is this common?
If Freedom ever get's their service better in the KW area and also is able to do things like MMS/SMS properly I'd most likely go back because at least with Freedom, it's comforting to know that instead of getting gouged with $5 for 250MB, you'll just get throttled to a useable speed.
Too bad the CRTC doesn't force all the big carriers to do this. They must make a killing on not implementing this feature to the detriment of many Canadians.
I call back just now and the CSR tells me as per My Account on Fido that I still have around 520MB of data left.
WTF?
So I've turned Data off on my phone, but is this common?
If Freedom ever get's their service better in the KW area and also is able to do things like MMS/SMS properly I'd most likely go back because at least with Freedom, it's comforting to know that instead of getting gouged with $5 for 250MB, you'll just get throttled to a useable speed.
Too bad the CRTC doesn't force all the big carriers to do this. They must make a killing on not implementing this feature to the detriment of many Canadians.
Last edited by X-Nemesis on May 20th, 2017 9:24 am, edited 1 time in total.
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