[Target] Why you shouldn't shop at Target
Here's my online rant - simply because I've had an extremely frustrating experience and I USED to be loyal to Target.
I went in on Black Friday to buy an iPad (that's a whole other story itself but not the point of this post). Anyways, I went in to purchase the iPad and got my $65 gift card ($50 bonus plus $15 min spend amount). When I was checking out I explicitly asked if the item was refundable to which the salesperson replied it was a full refund to the method of payment (in my case - Visa). Well imagine my surprise when I went in yesterday to return the gift card and the iPad unopened (it didn't even make it out of the shopping bag) and they tell me at this point they're only refunding me the value of the iPad less the gift card and I can keep the gift card. It's Christmas people! I don't need a $65 credit for a store I don't even want to shop at. When is it good business practice to say to someone....oh you paid via credit card for an item and we gave you a gift card (which they acknowledge i didn't even purchase) but we're not going to give you all your money back when you return it. Instead we'll force you to keep the gift card and only give you a portion of what you paid - back.
DON'T SHOP AT TARGET!
I went in on Black Friday to buy an iPad (that's a whole other story itself but not the point of this post). Anyways, I went in to purchase the iPad and got my $65 gift card ($50 bonus plus $15 min spend amount). When I was checking out I explicitly asked if the item was refundable to which the salesperson replied it was a full refund to the method of payment (in my case - Visa). Well imagine my surprise when I went in yesterday to return the gift card and the iPad unopened (it didn't even make it out of the shopping bag) and they tell me at this point they're only refunding me the value of the iPad less the gift card and I can keep the gift card. It's Christmas people! I don't need a $65 credit for a store I don't even want to shop at. When is it good business practice to say to someone....oh you paid via credit card for an item and we gave you a gift card (which they acknowledge i didn't even purchase) but we're not going to give you all your money back when you return it. Instead we'll force you to keep the gift card and only give you a portion of what you paid - back.
DON'T SHOP AT TARGET!