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you can talk to ebay about it and they might remove it for you
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Jul 2nd, 2007 12:11 PM #1
won paypal dispute but received negative ebay feedback, what to do?
as didn't receive winning ebay bid, opened paypal dispute, won and got my money back, but seller left negative feedback, what can i do? possible to have it removed by ebay?
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Jul 2nd, 2007 12:21 PM #2Deal Addict
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Jul 2nd, 2007 02:27 PM #3Deal Guru
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Give them negative feedback as well, lol. Can't win 'em all.
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Jul 2nd, 2007 02:36 PM #4
ebay only removes feedback under very specific circumstances, as they consider feedback to be an opinion, and everyone is entitled to one
you could neg him back, then ask him to do a mutual withdrawal
but first, leave a calm factual response to the neg he left you, because with a mutual withdrawal, the comments remain - just the rating disappears. Reply With Quote
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Jul 3rd, 2007 12:45 AM #5
Hi there,
What does the feedback says? Under the eBay Policy, if there is a PayPal disputed, neither party can discuss in the feedback of the disputed, such as "Buyer didn't discuss with me first and filed a dispute via PayPal. Don't trust this buyer".
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Jul 3rd, 2007 09:20 AM #6already did
Originally Posted by Jon Lai
"Made fraudulent paypal claims, even after he received his delivery CROOK" Originally Posted by inferno_gn
anyway I requested eBay to have the feedback removed, still waiting for a reply. Reply With Quote
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Jul 3rd, 2007 01:56 PM #7Newbie
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As a long time ebayer, I am almost certain that ebay wil not interfere with the comments posted by deleting one. But, since you have posted very bad feedback on this buyer, you have an option. You and he/she can mutually withdraw your comments. You will have to contact the buyer (and I'm sure you'd want to) in order to arrange to do so... but it is an option.
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Jul 3rd, 2007 02:01 PM #8
Hi there,
Well, that feedback is actually not allowed. Disputes can't be mention. I have a friend who got the same situation, but eBay removed that feedback because of that violation. A dispute must remain between the two parties and since PayPal is the one that decided upon who is right and who is wrong, both parties can't discuss it.
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Jul 3rd, 2007 09:28 PM #9no, i was the buyer, the feedback was from seller after he/she lost the paypal dispute; during the over one-month dispute process, the seller never replied Originally Posted by mac2
just received a reply from ebay, standard copy&paste type, meaningless to my case, so i will have to study ebay policy to determine if ebay will be able to remove the feedback
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Jul 3rd, 2007 09:29 PM #10Thanks for the tip Originally Posted by inferno_gn
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Jul 3rd, 2007 10:44 PM #11
Hi there,
Here...
http://pages.ebay.ca/help/policies/f...ithdrawal.html
As quoted...
Feedback that meets any of the circumstances below is feedback abuse and may be subject to removal. Feedback that doesn't meet any of the reasons outlined below will not be removed:
- "The feedback makes reference to an eBay, PayPal or law enforcement organization investigation."
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Jul 4th, 2007 04:13 PM #12
Not much you can do...leave neg feedback too.
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Jul 4th, 2007 05:54 PM #13
Hi there,
Actually, eBay have policies over feedbacks and this case, you can...
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Jul 4th, 2007 08:40 PM #14THANKS! I responded back to eBay and will keep you posted Originally Posted by inferno_gn
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