The Worst pizza ever in my life! (from Pizza Hut tonight)

[twilight]

I am eating the worst pizza i ever had in my life--
the crust at centre is so thin that the pizza breaks when I try to eat it. At some spots the crust actually 'melted' and the toppings are already stuck onto the cardboard. The crust at the side of the pizza is still 'uncooked' in the middle... And the toppings cover only half of the pizza...

The story goes like this...
I ordered my pizza at 7:20 on the phone and was told the pizza would arrive in 1 hr. After 1 hour and 20 minutes, it did not arrive so I called pizza hut again to trace my order.

The lady at customer service told me that there was an 'accident' so the pizza was delayed but it would be free.

Another 25 min later, some person called me asking for the major interaction near my place and sounded VERY surprised when she found out I am not at DOWNTOWN Toronto. But hanged up right away.

Another 20 min later, I still had NO pizza!! So I called pizza hut customer service to ask what happened. It turns out that they mixed up the address so they had to give my order to another uptown location to process... (so the call I got is from the downtown pizza hut place)

2 hours and 20 minutes later, the pizza finally came to my door... and after i happily opened the box, it appeared as i have described above.... :angry:

my friends and i think that it is because the store knew they are baking the pizza for free so they purposely messed it up... (come on...the pizza can't even be picked up from the box and I had to eat it with fork and knife :wacko: )

But what else can I do? we waited for over two hours for the pizza and we were starving!!! so in the end we just ate the pizza and I made a brief call to pizza hut telling them to be careful about the orders next time ...

My friends said that real western people won't buy this crap; they would probably ask to replace the pizzas... it is us the poor asians who know little about customer service and would be embarrassed about calling again to ask for compensation... this is kind of sad...

[ashtray13]

Pizza hut is not what it use to be, I don't have to too often, but hte last couple times it tasted so bad, I'd rather eat Pizza Pizza.

[D-Sisive]

hell i wouldnt bitcha bout it , they'll just add more s*** to your pizza...s*** you dont want

wtf does being asian have to do with you, just call back and ***** and say

"look i dont want anymore pizzas from you and i will tell ppl not to order from you either, the location i ordered from sucks and i suggest you guys do something about it"

[WallyThacker]

Move this to Food n Drink

[coco]

Yeah, asking for another pizza = tons of sh!t in your pizza... (ie. spray of split, botton of the driver's shoes, unwashed hand tossing your pizza after he took a sh!t, etc etc... )

Just email headoffice, tell them the situation in a polite way and tell them you're telling all your friends never to order Pizza Hut again. Make sure you make it serious but professional.

By the way, being Asian have nothing to do with it.

[ragin_pyro]

Yea, Pizza Hut not good as usta be, there stuffed vrust good tho, woulda said somthin, but id eat it any day over mr bones, well the stuff i get, is like all sauce and no toppings, nastiest pizza ever, any u have that?

EDIT: Mean say somthin but no ask for nother pizza, least at mcdonalds u complain they can pull a burger off rack know nuthin happened, but a pizza in back with a frive to ur house, lotsa stuff can happen.

[ptxpress]

Pizza Hut sucks. Let's face it, you can't eat their pizza without the cheese sliding off the slice in the first bite.
Order Pizza Pizza next time.

[KennyX]

Originally posted by ptxpress@Jan 29 2004, 11:57 PM
Order Pizza Pizza next time.

:blink: :blink: :blink:
OR... you could just eat the cardboard box


Anyways, you should of complained/bitched. This is totally unacceptable.

[gon9925]

yeah i can't stand pizza hut unless i'm going for their all u can eat lunch

[trini]

Try some Rum with it......Food Forum Move Now?

[KennyX]

Originally posted by trini@Jan 30 2004, 12:21 AM
Food Forum Move Now?

No, I dont think so.

Yes this topic involves food, but I think the main issue here is the treatment of customers (when the seller knows that they have to give the product for free).

[Driftwood]

I agree Pizza Hut is not what it used to be. Although there was one night I ordered right before closing time. It was the best pizza I've ever got from them. Meat lovers with thick crust with double the amount of cheese and toppings.... mmm it must have been at least an inch and a half thick with all the toppings on there. Must have been a fluke though 'cause it never happened again, I guess they were getting rid of the toppings...

[jedijome]

hmmm pizza hut all you can eat, now thats an awesome deal. sadly tho they sometimes really skimp on the toppings especially the ham and pineapple in the hawians.

but still cant beat a fresh pizza off the conveyor.

[twilight]

i think i won't order pizza hut delivery in the future just to be safe cuz that same store is gonna take my order

but we were amazed about how they baked such thin pizzas... at the parts where the crust can still hold the toppings, it is only 1.5mm thick :P

[grant]

jeez guys don't you realize there's different people running every pizza hut location? It's not like "all pizza huts suck" cuz a few of them do.

IMHO, if you want a good pizza, from anywhere, order when they're quiet... rushed workers will make worse pizza.