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WSIB Hiring Process - Eligibility Adjudicator

  • Last Updated:
  • Nov 24th, 2017 8:43 am
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Newbie
Feb 3, 2016
38 posts
11 upvotes
Toronto, ON
I didn't recently get a call as it's been over 2 years since I started. Just telling you the process. Good luck!
Newbie
Apr 18, 2016
15 posts
3 upvotes
Looks like the hiring for 2017 is starting up over the next 2 months, as I received an email today indicating that and a number of questions pertaining to my continued interest in the position.
Deal Fanatic
User avatar
Apr 24, 2005
9079 posts
70 upvotes
GTA
Heliosforever wrote:
Apr 21st, 2017 9:44 pm
Looks like the hiring for 2017 is starting up over the next 2 months, as I received an email today indicating that and a number of questions pertaining to my continued interest in the position.
What type of questions?
Deal Addict
Sep 22, 2013
1432 posts
438 upvotes
mcbain27 wrote:
Apr 22nd, 2017 8:13 am
What type of questions?
Are you still interested, when can you start, which locations would you be willing to work at...etc.
Newbie
Jun 20, 2016
53 posts
7 upvotes
How come the reviews on indeed and glassdoor claim there's extremely long hours in the EA role yet the job description points to it as a 40 hour works week with a unionized hour system? Are people just inventing this or are EAs secretly working unpaid overtime without their managers' knowledge to hit their quotas?
Deal Addict
Sep 22, 2013
1432 posts
438 upvotes
Flieger wrote:
Apr 23rd, 2017 3:07 pm
How come the reviews on indeed and glassdoor claim there's extremely long hours in the EA role yet the job description points to it as a 40 hour works week with a unionized hour system? Are people just inventing this or are EAs secretly working unpaid overtime without their managers' knowledge to hit their quotas?
Because they aren't good at their job and have to sneak in extra hours to get their job done (which is heavily frowned upon in the EA role). It can be a tough job if you don't 'get it' but that's why they pay is what it is.
Newbie
Feb 3, 2016
38 posts
11 upvotes
Toronto, ON
I'm an EA and I only work 7.25hours a day- I don't work later but there has been few exceptions. I rarely see my colleagues doing so as well.
Newbie
Jun 20, 2016
53 posts
7 upvotes
That makes more sense to me.
I understand my questioning may sound abrasive and I apologize for that. Im trying to make a cautious and accurate assessment about whether I quit my current job to do this one or stay at it.
As it stands I have a very close and transparent relationship with my team and my management. They can't promise me anything but I can see that the company is trying to accomodate my and streamline me into a career.

At the WSIB I would get a significant pay raise. I would take the job without question. The only thing fuelling my hesitation at this time are the scathing glassdoor reviews and the allegedly high turnover rate for this position.

I cannot afford to be back on the labour market within 8 months because it turned out I'm not a good fit for the job. I'm not suggesting I can't do the work or that I'll be a bad employee. If that were the case I never would've passed all the tests and interviews to get on the list in the first place. I just wish there was a way for me to shadow a few EAs during their day at work just to see what is involved and whether I think I can recreate their performance on my own. Then I would have all the information I need to make a clearer decision. Once I close the door at my current company, it will remain shut for the foreseeable future. I'm at a point in my life where I need to secure myself into a long term career path, save for retirement etc so I can't be jumping around to new jobs every year.

This is especially the case for someone who has had predominantly clerical type experience without any specialized skills like accounting, science, technology, engineering etc. The market is only going to get tougher from now on.
Newbie
Nov 19, 2009
5 posts
Ottawa, Canada
I wrote the test today for the Payment Specialist. it was kind of harder than I thought. Though with An Economics background, I still struggled.
Newbie
Feb 3, 2016
38 posts
11 upvotes
Toronto, ON
The turnover rate is also due to EAs leaving for other positions within the department. I see more people leaving the EA position due to other opportunities within the board than quitting/being fired.

As it's been said many times, this is not a job for everyone. The reason why there are so many scathing reviews on glassdoor is that usually those who are angry need a place to vent. Yes, I would be angry if I left a job for this EA position and was not successful in practicuum... however, most of the people who are not successful leave on their own accord - it is rare to be let go. You just have to be realistic.

The volume of work is still high, but manageable.
Deal Addict
Sep 22, 2013
1432 posts
438 upvotes
MIJ5464 wrote:
Apr 25th, 2017 8:28 am
The turnover rate is also due to EAs leaving for other positions within the department. I see more people leaving the EA position due to other opportunities within the board than quitting/being fired.

As it's been said many times, this is not a job for everyone. The reason why there are so many scathing reviews on glassdoor is that usually those who are angry need a place to vent. Yes, I would be angry if I left a job for this EA position and was not successful in practicuum... however, most of the people who are not successful leave on their own accord - it is rare to be let go. You just have to be realistic.

The volume of work is still high, but manageable.
Would agree with this 100%.
Jr. Member
Jan 18, 2016
101 posts
7 upvotes
Hello, jumping into this thread.

Just saw today that the WSIB is looking to re-fill their hiring pool.

I am trying to figure out if this position would be a good fit. What type of employment background/experiences do you need to be suitable in this position? From my understanding one needs to have some experience in making assessments and case management for this job, I have been working in case management, but not sure if my experience is directly relatable as it does not have anything to do with assessing insurance claims.

Any insights would be helpful, thank you in advance :)
Deal Addict
Sep 22, 2013
1432 posts
438 upvotes
heyyouyou wrote:
May 2nd, 2017 2:10 pm
Hello, jumping into this thread.

Just saw today that the WSIB is looking to re-fill their hiring pool.

I am trying to figure out if this position would be a good fit. What type of employment background/experiences do you need to be suitable in this position? From my understanding one needs to have some experience in making assessments and case management for this job, I have been working in case management, but not sure if my experience is directly relatable as it does not have anything to do with assessing insurance claims.

Any insights would be helpful, thank you in advance :)
They look for insurance, banking or government related backgrounds (generally, but any high pace customer service roles seem comparable as well). You don't need an insurance background for this job but it doesn't hurt.

To be a good fit in this role you need to be able to work under pressure with high case loads and little guidance in terms of making correct decisions. Everyone thinks they can work in a high pace role but the people that are unsuccessful in this role can't keep up with the pace or deal with the stress/being on the phone frequently.

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