Shopping Discussion

WWYD? Question about an Amazon order

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  • Nov 14th, 2017 8:13 pm
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[OP]
Member
Dec 15, 2006
408 posts
106 upvotes
Ottawa

WWYD? Question about an Amazon order

I ordered a $10 item from Amazon in September. 2 months go by before I remember to check on it, and look up the order. Should have arrived after a month.

Contact seller through amazon's A to Z guarantee, seller says they will send a tracking number in 2 days. Nothing.

5 days later, I file a claim with amazon. Seller sends a tracking number. No other details. A few days go by and amazon decides in my favour and refunds my money.

Today the item arrives.

Keep it outright, or offer the seller a payment?
Last edited by virgonomic on Nov 14th, 2017 4:22 pm, edited 1 time in total.
Reason: Title edit
3 replies
Deal Addict
User avatar
Mar 23, 2011
1164 posts
191 upvotes
Keep quiet, if the seller contacts you respond to them in 2 months.
Alex
Deal Guru
Jan 7, 2002
10498 posts
3321 upvotes
Waterloo, ON
virgonomic wrote:
Nov 14th, 2017 4:22 pm
Keep it outright, or offer the seller a payment?
Or notify the seller that:
1. You did a claim with Amazon and got your money back, but...
2. You needed the item 2+ months ago but you no longer need it, so...
3. The seller is free to send you a prepaid return mailer or pick it up in person.

Given the $10 amount I doubt the seller will pay for a return or pick it up in person. So you can have your cake (the $10) and eat it too (the item) while also maintaining your honesty.
veni, vidi, Visa
Deal Addict
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Oct 15, 2007
2694 posts
166 upvotes
Shop it back at their expense
Everything has been said before, but since nobody listens we have to keep going back and beginning all over again. - Andre Gide

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