2021/08/21 Starbucks Summer Game Member Game [All Canada]

kr0zet wrote: ↑ I love the customer service at Starbucks. I had been trying to get a spinach wrap for a couple weeks but it always seemed to be not available when I went thru. One morning the manager hands me one on the house because she recognized that I had been trying to get one but couldn't.

Up until about a year ago I was a tim hortons cutomer but switched on a whim. Now the barista's know me by name, know my orders talk about things I have talked about in the past (How was leg day at the gym...) and I feel a connection to my local Starbucks. It's cliché to say but I look forward to my morning Americano and will probably be a customer for life.

Sorry for the off topic rant.

Sylphrena wrote: ↑ If you can spare the moment, definitely reach out to the manager to let them know how pleased you are with the staff! They are trained and evaluated on making customer connections, knowing their customers, conversating with their customers, and your story could mean a positive review and maybe even raise for some of those staff!

None4gretchen wrote: ↑ Anyone having issues with the coupon for “FREE Iced Cold Brew or Iced Coffee Beverage”?

I tried to redeem this yesterday on an iced latte but the cashier said “coupon not found” and then explained that an iced latte didn’t fall under the iced coffee category. So I switched my ordered to an iced cold brew and still the coupon wasn’t coming up when scanned. The manager came over to play around with it but eventually just manually overrode it.

mikeconic wrote: ↑ Free bakery items for a week is not a coupon. From the rules it says it is awarded as an item added to your Starbucks account and expires at the end of each day. You might want to check your account and see if it hasn't started already.

Aquaria wrote: ↑ hi, did anyone use this email address to contact Starbucks and got a response, or used a different one? games@win.starbucks.com

I tried to order a bakery item on app and instore but it doesn't come up as free; and the barista checked and says there isn't any free for bakery item in my account. i wonder if i get something after the summer games end.. below is what i have from their generic email after I answer skills question so i thought i have to wait.. but then everyone's getting their free drinks/food right now (maybe it's different for one-time drink/food vs a weekly one??) .. so i'm confused. tia

"You just won a Free bakery item for a week prize playing Starbucks® Summer Game. You can look for your prize to be fulfilled within 8-10 weeks of the conclusion of the promotion.
Congratulations,
Starbucks® Rewards Games
games@win.starbucks.com"

Aquaria wrote: ↑ hi, did anyone use this email address to contact Starbucks and got a response, or used a different one? games@win.starbucks.com

I tried to order a bakery item on app and instore but it doesn't come up as free; and the barista checked and says there isn't any free for bakery item in my account. i wonder if i get something after the summer games end.. below is what i have from their generic email after I answer skills question so i thought i have to wait.. but then everyone's getting their free drinks/food right now (maybe it's different for one-time drink/food vs a weekly one??) .. so i'm confused. tia

"You just won a Free bakery item for a week prize playing Starbucks® Summer Game. You can look for your prize to be fulfilled within 8-10 weeks of the conclusion of the promotion.
Congratulations,
Starbucks® Rewards Games
games@win.starbucks.com"

BestOffer wrote: ↑ just won another at 1:08am PT



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None4gretchen wrote: ↑ Anyone having issues with the coupon for “FREE Iced Cold Brew or Iced Coffee Beverage”?

I tried to redeem this yesterday on an iced latte but the cashier said “coupon not found” and then explained that an iced latte didn’t fall under the iced coffee category. So I switched my ordered to an iced cold brew and still the coupon wasn’t coming up when scanned. The manager came over to play around with it but eventually just manually overrode it.

LuckyLis wrote: ↑ Similar thing happened to my partner trying to redeem Free Refresher yesterday. Initial scan was invalid but it eventually worked after several attempts they said.

Balduno wrote: ↑ Seeing as I keep getting sweepstakes entries, I must be due to win a sweepstakes prize.

kr0zet wrote: ↑ I like logic.

Sylphrena wrote: ↑ weee, my first win! I've only been using the free entries since yesterday's free birthday drink didn't count as a purchase xD
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Nice job! You just earned 25 stars.

Balduno wrote: ↑ Here’s a new one.

Had a ball land on that ledge between the win and sweepstakes areas.

That counts as a sweepstakes entry.