Did you need proof of purchase or anything?madknife wrote: ↑ i don't know about other brands, but i bought a parka some 9 years ago from CG for like $600, wore it every year and everywhere, in some pretty harsh conditions, and earlier this year noticed some discoloration on the sleeves and a little down/feather coming out, so I went into the store for their lifetime warranty... they took a jacket, inspected it, and told me that because this is an older style that they no longer made, i can basically pick ANYTHING from their lineup today and get a FREE REPLACEMENT! i was like... wait wat...!?!?! so i chose the Expedition PBI that sells for $1450... and the entire process from me going to the store with a beat up $600 jacket to me receiving a brand new $1450 jacket took 3 weeks...
i don't really own any luxury clothing items except this one jacket, so i have no idea if this kind of service is common among their competitor brands, but i'm now a lifelong fan and evangelizer!
KFC Supremacist