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fizz

$39 for 9GB Data + Unlimited Call & Text (QC + Ottawa)

  • Last Updated:
  • Dec 7th, 2021 9:29 pm
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
niceareapples wrote: Very excited to get on this plan once I upgrade to a phone compatible with Fizz's network bands!

You must have a real old phone. 99% phones sold since 2016 and 100% of phones sold since 2017 in Canada are compatible with every provider in Canada as long as they are unlocked.

Every phone sold in Canada since 2017 is fully unlocked and compatible with every provider.
Last edited by jattdesi on Sep 6th, 2021 2:02 am, edited 1 time in total.
RFD for life
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
SonicSam wrote: Fizz doesn't have Caller ID :( I'm very happy with the service but the two main things they do that annoy me is 1) no caller ID and 2) they compress MMS messages and ruins the image quality

Where did you get this no Caller id information from? Every Provider in Canada for about last 10 to 12 years has included Caller id with all Plans.
Now for MMS You must be using an iPhone or an Android which doesn't have Google Messages App. If you were using Google SMS messages APP your MMS are the same as any other Canadian Provider
RFD for life
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
goal80 wrote: I switched to Fizz from koodo 2 weeks ago. Here are my notes:

1- happened 2 times: I was outdoors, The internet was not working even though the LTE icon appears. I tried different apps and there was no internet. I had to drive to a different location then the internet worked.
This is a red flag for me. This never happened with me with Kodoo in complete 4 years.

2- Fizz doesn't have Volte option. This means when I'm outdoor and I'm on a call, the internet goes to lower speed 4G instead of lte. The speed is not my issue, the real issue is the response of the internet becomes slow, like when I click on a link in Google Chrome (for example), it takes a while to start loading the page to the point I think I didn't clicked on the link. I believe it's the latency that becomes problematic.

3- I was in the Jewish hospital in the basement. My Fizz has no signal at all, while my partner Kodoo was full signal LTE+. Both of us have the same Samsung phone model

All that in only 2 weeks.

One positive point for Fizz:
They do have a fully visual voicemail for Android included through their app "Fizz visual voicemail" on Google Play store

Honestly I hope I get a winback from koodo. For sure I'm not staying with Fizz more than 1 more month maximum
I need a reliable and fast mobile connection

For anyone who think to switch to Fizz, if you don't mind not having very reliable service, go Fizz. I would say they are 80%- 85% reliable in my opinion. This is not for me but this can be ok for many people.

I use Fizz Exclusively in Vancouver with an Ottawa number and have full VoLTE on Rogers, Telus, Bell and even with Freedom. The Beauty of using Fizz without Videotron Coverage is you get to use all the Major Networks in Canada. I am not sure if Videotron/fizz roams onto Sasktel, Thunderbay tel, Earthlink or the former MTS Network. But it definitely roams with VoLTE on all National Networks in Canada.
RFD for life
Deal Addict
Nov 28, 2013
2925 posts
1285 upvotes
Quebec
jattdesi wrote: Where did you get this no Caller id information from? Every Provider in Canada for about last 10 to 12 years has included Caller id with all Plans.
Now for MMS You must be using an iPhone or an Android which doesn't have Google Messages App. If you were using Google SMS messages APP your MMS are the same as any other Canadian Provider
Videotron doest offer caller ID so fizz doesn’t
Member
Sep 8, 2007
384 posts
360 upvotes
jattdesi wrote: Where did you get this no Caller id information from? Every Provider in Canada for about last 10 to 12 years has included Caller id with all Plans.
Now for MMS You must be using an iPhone or an Android which doesn't have Google Messages App. If you were using Google SMS messages APP your MMS are the same as any other Canadian Provider
Talking about where it shows the name/business as opposed to the phone number (yes the phone number always displays) - does not exist on Fizz.

And yes, I am talking about non RCS messages (not iMessage, not Google Messages) - normal MMS messages.

They compress the heck out of MMS messages which was not done with Telus. You can get around it with third party SMS apps however this is a Fizz/Videotron issue. MMS Compression Source: How to bypass low quality images in MMS using stock google Messages app by force enabling RCS?
- Using Google message on rogers between us was giving full size animated gif.
- Using Google message on Fizz give compressed images.
- Using 3rd party MMS app with no size limit sending from Fizz to Google messages on Fizz gave full size anim gif.
I messaged Fizz support and they said either to enable RCS (not relevant as my recipient is an iPhone) or to use a third party SMS app (then I can't use RCS....catch22)
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
ratatapa wrote: Videotron doest offer caller ID so fizz doesn’t

Again not sure where you are getting your information from, Every provider for the last ten to twelve had included free caller ID on all plans with voice calling and that includes Fizz and Videotron. Maybe your Device has an issue where it's blocking the number of all incoming voice calls.
RFD for life
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
SonicSam wrote: Talking about where it shows the name/business as opposed to the phone number (yes the phone number always displays) - does not exist on Fizz.

That is not called caller id, it's called Name Display. As of now landlines, most VoIP lines, Rogers & Fido offer this Service. For Rogers and Fido you can actually change the name to whatever you like for your outgoing Name Display. At one time I used 'Donald Trump' as an outgoing Name Display just to get a Reaction from others. For incoming Name Display on Rogers & Fido you have to subscribe to it as most of there in market plans don't include it. I believe the add on is $2 or $3 a month or it comes with a value pack of $7 and includes a bunch of other services along with name display.
RFD for life
Member
Sep 8, 2007
384 posts
360 upvotes
jattdesi wrote: That is not called caller id, it's called Name Display. As of now landlines, most VoIP lines, Rogers & Fido offer this Service. For Rogers and Fido you can actually change the name to whatever you like for your outgoing Name Display. At one time I used 'Donald Trump' as an outgoing Name Display just to get a Reaction from others. For incoming Name Display on Rogers & Fido you have to subscribe to it as most of there in market plans don't include it. I believe the add on is $2 or $3 a month or it comes with a value pack of $7 and includes a bunch of other services along with name display.
I've had it with Telus, don't recall paying extra for it. I was jarred when my family doctor called and I didn't see their name after switching to Fizz.

Not the end of the world, thanks for the proper name, Fizz does not have Name Display.
Deal Addict
May 13, 2005
4624 posts
5098 upvotes
Montreal
jattdesi wrote: Again not sure where you are getting your information from, Every provider for the last ten to twelve had included free caller ID on all plans with voice calling and that includes Fizz and Videotron. Maybe your Device has an issue where it's blocking the number of all incoming voice calls.
I think what ratatapa trying to say there is a different between Videotron/Fizz caller ID compare to other carriers.

When someone call us
  • Videotron/Fizz only displays the phone number (caller name only display if it is in our contact list)
  • Other carriers display both phone number and caller name (regardless it is in our contact list or not)

For Videotron, call display is $5/month, voice mail $4/month. If we don't care to see the phone number, voice mail then we could remove these features to save monthly fee. Other carriers include them as part of the plan and there is no save monthly fee even we want to exclude them.

https://videotron.com/residential/p/mob ... Afficheure
https://videotron.com/residential/b/mob ... s/N-bey55g

Call forwarding fee
  • Fizz includes call forwarding for free (unlimited minutes to phone number depends on your plan coverage)
  • Videotron charges $5/month call forwarding (unlimited minutes to Canada phone number)
  • Bell charges $10/month call forwarding (unlimited minutes to Canada phone number)
    https://www.bell.ca/Mobility/Features/C ... ations.tab
  • Rogers/Fido charges $3/month call forwarding (up to 2500 minutes to Canada phone number)
  • Koodo charges $3/month call forwarding (unlimited minutes??? to Canada phone number)
  • Telus charges $5/month call forwarding (up to 3000 minutes to Canada phone number)
Newbie
Jun 8, 2020
25 posts
7 upvotes
jattdesi wrote: You must have a real old phone. 99% phones sold since 2016 and 100% of phones sold since 2017 in Canada are compatible with every provider in Canada as long as they are unlocked.

Every phone sold in Canada since 2017 is fully unlocked and compatible with every provider.
I don't think that's true of 99% of all phones worldwide, but I agree that most that are made for the North American market do.
Prior to this, I was using an international+dual SIM phone which didn't have AWS or many of the LTE bands used by Canadian telcos.
Deal Addict
Aug 31, 2005
1435 posts
322 upvotes
Quebec City
I'm with Fizz for like five months now, use the DATA ONLY plan.
For calls and messages, I use an IP app (Fongo), it works really good, and for texting with friends I only use Messenger or iMessage for a while anyway.

Five months ago, I got the 5GB for 25$ plan. Two months after, they created the 8GB for 26$, so I switched. Last week, I check again, they have created the 9GB for 25$, switch again!

With the data rollover, the 500MB bonus that they give me every month (with rewards), I have a lot more than enough for my needs.

Fizz rocks!
Jr. Member
Nov 6, 2010
124 posts
38 upvotes
Mississauga
Why would this better than VM $35 for 10 GB?
Jr. Member
Nov 8, 2013
119 posts
16 upvotes
Is there any workaround for being able to keep my old number with Fizz? It's an out-of-Province number, which is the only reason I haven't switched to Fizz mobile yet, I already use them for my internet. They'll only let you carry over your old number if it has an area code that's "inside the subscription area."
Newbie
Jun 8, 2020
25 posts
7 upvotes
TynanV wrote: Is there any workaround for being able to keep my old number with Fizz? It's an out-of-Province number, which is the only reason I haven't switched to Fizz mobile yet, I already use them for my internet. They'll only let you carry over your old number if it has an area code that's "inside the subscription area."
Get a compatible dual SIM phone, switch your old number to a cheap (prepaid) talk+text plan and use Fizz for data only
Deal Guru
User avatar
Apr 10, 2011
12122 posts
23594 upvotes
Montreal
jattdesi wrote: I use Fizz Exclusively in Vancouver with an Ottawa number and have full VoLTE on Rogers, Telus, Bell and even with Freedom. The Beauty of using Fizz without Videotron Coverage is you get to use all the Major Networks in Canada. I am not sure if Videotron/fizz roams onto Sasktel, Thunderbay tel, Earthlink or the former MTS Network. But it definitely roams with VoLTE on all National Networks in Canada.
How long is the longest continuous period you have used Fizz in Vancouver?
(To confirm that hey cut you off after 3 consecutive months of majority usage outside Fizz's coverage zone.)
Deal Fanatic
Nov 21, 2013
8128 posts
9309 upvotes
Montréal
jattdesi wrote: I use Fizz Exclusively in Vancouver with an Ottawa number and have full VoLTE on Rogers, Telus, Bell and even with Freedom. The Beauty of using Fizz without Videotron Coverage is you get to use all the Major Networks in Canada. I am not sure if Videotron/fizz roams onto Sasktel, Thunderbay tel, Earthlink or the former MTS Network. But it definitely roams with VoLTE on all National Networks in Canada.
take into consideration that if you use your Fizz plan on a partner's network for more than 3 consecutive payment cycles Fizz could block your access to the partner's network

Partner networks: How does expanded coverage work?
The expanded coverage zone is for our mobile members who travel in specific regions not covered by the Fizz network (Subscription area). It is intended for occasional coverage, and applies to Quebec, Canada and USA.

The majority of your usage (calls, texts and data) must be done on the Fizz network (Subscription area).

We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their networks for 3 consecutive payment cycles.


https://fizz.ca/en/faq/partner-networks
ratatapa wrote: Videotron doest offer caller ID so fizz doesn’t

I guess you just don't know what yuo are talking about...

Fizz AND Vidéotron DOES offer the caller ID feature
Last edited by DoorCrasher on Sep 6th, 2021 11:26 am, edited 1 time in total.
Deal Guru
User avatar
Apr 10, 2011
12122 posts
23594 upvotes
Montreal
TynanV wrote: Is there any workaround for being able to keep my old number with Fizz? It's an out-of-Province number, which is the only reason I haven't switched to Fizz mobile yet, I already use them for my internet. They'll only let you carry over your old number if it has an area code that's "inside the subscription area."
Port your number (Free) to VoIP.ms then Call forward your number to your Fizz number.
Deal Addict
Aug 6, 2019
1347 posts
2272 upvotes
Thanks for this OP. Was on Fizz since 2019. I changed my plan from 6GB with unlimited talk and text with CA+US coverage and voicemail for $42.06 before taxes and 4GB with everything the same as I for $39.90 before taxes for my wife.

Realised I won't be going to US for a long while with COVID-19 and two toddlers so switched over to 9GB with talk and text for CA coverage only. Now I'm paying $39.46 for each of my wife and I. Love the rollerover feature and the reward upgrade with extra data and discount on the plan.
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
carisma1 wrote: Why would this better than VM $35 for 10 GB?
First off all this $35 for 10GB is Temporary Pricing on Virgin.
Second of all this is a Prepaid Service with no overages at all. You can sign up under any name you want.
Third your Data Rolls over. Included Plan Data Can be Gifted to other Fizz Members. Roll of Data can not be Gifted
Fourth of all for $5 or $7 more your plans includes calling & Texting to the US.
Fifth of all in the same $5 or $7 that you paying to Call or text the US, and now you have US roaming as part of the Plan.
Last edited by jattdesi on Sep 6th, 2021 2:10 pm, edited 1 time in total.
RFD for life
Sr. Member
Apr 16, 2013
833 posts
959 upvotes
Surrey (Metro Van)+1…
DoorCrasher wrote: take into consideration that if you use your Fizz plan on a partner's network for more than 3 consecutive payment cycles Fizz could block your access to the partner's network

Partner networks: How does expanded coverage work?
The expanded coverage zone is for our mobile members who travel in specific regions not covered by the Fizz network (Subscription area). It is intended for occasional coverage, and applies to Quebec, Canada and USA.

The majority of your usage (calls, texts and data) must be done on the Fizz network (Subscription area).

We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their networks for 3 consecutive payment cycles.
I am very well aware of this. I am not worried at all. This is the beauty of Prepaid Service so if they decide they don't like my money. I will look elsewhere.
RFD for life

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