48 hours...Wink hub recall and free $50 gift card. For all Wink Hub owners affected.
wink hubs are down because of a fatal flaw in the hub programming. Restart your wink hub a couple of times and you'll receive an email with a replacement link and coupon code "WESOSORRY" which is valid for 48 hours from today. The coupon code could possibly be used even if you are not a wink hub owner. Someone should try to check out using the code haha
We’re writing with some unfortunate information about your Wink home. Our commitment to delivering the most secure smart home platform possible has had an unintended consequence.
Your Wink Hub is now so secure that it is unable to connect to the Wink Servers. This means that you are no longer able to control your Hub-dependent devices with your Wink app. It also means your schedules and robots will not function.
To cut to the chase: We need your Wink Hub back. We’ll update it and get it back to you within a few days. We’ve done all we can to make the process as simple as possible -- Just click here.
We’re terribly embarrassed by this whole situation. This outage was completely preventable and caused by a security measure that was put in place to protect you and your family. Unfortunately we failed to make an update to a security measure that was expiring, and therefore locked down your Hub’s access to the server.
As part of our response, we’re immediately suspending all sales of Wink Hubs across all retail channels and expect to resume sales within the week.
We are incredibly sorry for the inconvenience caused here. As an apology, we’d like to extend a $50 gift card to Wink.com (Valid only for the next 48 hours on wink.com to make purchases, not redeemable for cash) -- Use code “WESOSORRY” at checkout.
If you would like to talk to a service representative, call us at 844-WINK-APP or find us on Twitter @TheWinkApp.
The Wink Team