Shopping Discussion

$900 Stolen From My Fiance In Wal*Mart, They Won't Help

[OP]
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Oct 19, 2012
3359 posts
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Toronto

$900 Stolen From My Fiance In Wal*Mart, They Won't Help

My fiance was buying boots in Walmart in Vaughan at Jane/Highway 7 and left her purse momentarily in the bench where a couple was sitting too trying out shoes. She grabbed another pair to try on and in less than 40 secs she noticed the purse missing along with the couple. They disappeared in the aisles, my fiance ran to the front doors and reported what had just happened and instructed security to block the entrance and be on the lookout for the couple (white female with a black male and a small child).

Walmart told my fiance they were not in the business of law enforcement and invited her to pick up a landline phone and call police and see if they would come to intercept them. My fiance was shocked and called the cops who of course never showed up after waiting for them 3 hours. Shen called them again and they told her to go the next day to file a report. Shen then inquiered Walmart about cctv footage and they told her they dont have cameras in the shoe section. She then inquired about cameras at the entrance and exits and Walmart told her she was not a police officer to be inquiring about camera footage. So both Walmart and police are kicking her around like a soccer ball both not wanting to get off their arses and do something about it.

So she lost $500 of her own money and $400 of someone else's money given to her to buy gifts for some kids. Take this into consideration when you shop at Walmart and cops are giving you parking tickets. They just let 2 criminals walk away and dont even bother doing anything about it. Karma will come hard on this one.
119 replies
Sr. Member
Feb 3, 2015
970 posts
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Toronto
Tough luck..... It's totally up to you they don't care. Any item belonging to you they don't care. She should have said they stole some Walmart products. That's when they will go into action.
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Dec 3, 2004
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That sucks big time. Sorry to hear that. Just to prepare you - I'm sure your wife will be victim blamed by subsequent posts, as is par for the course here on RFD. Here's some posts I imagine coming up:

- "Why was she carrying so much cash? Who carries so much cash around?"
- "You should never leave a purse unattended. Always keep it near you"
- "Why didn't she stay at the entrance and confront them herself???"
- "She should use mastercard/visa or debit more often so she can get points"
- "Where did she get the cash from? Is it under the table money?"
- "That's what you get for buying shoes at Wal-Mart"
- "The security guards aren't your personal private investigators"
- "Maybe your wife shouldn't shop anymore if she can't do it without losing money"
- "Why didn't she file a police report on the same day? If it's not important enough for her to do it same day, why should it be for the police?"

And on and on. Just preparing you for it. RFD is the best when it comes to victim blaming. It's an interesting psychological phenomenon.
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Nov 25, 2004
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try sending an email to bonni.poch@walmart.com she mainly handles online issues but she can probly get u in touch with the right person to help u.
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Dec 1, 2015
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Toronto, ON
Post on social media. Go to the news.
Deal Expert
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Apr 16, 2002
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that sucks. I guess fashion often dictates that women keep wallets in purses rather than on their person. Makes them a super easy theft target. Also carrying large amounts of $ is risky. With credit /debit cards instead she wouldn't have incurred any real financial losses.

I can see Walmart's point. None of their merchandise got stolen so they have no vested interest in getting this resolved.

update - times I've had my wallet stolen = 0. Times my GF has had hers stolen = 1 (in purse on crowded TTC streetcar). Numbers speak for themselves. Keep your valuables right by you!
Last edited by sprung on Nov 22nd, 2016 4:57 pm, edited 1 time in total.
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Nov 15, 2015
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Richmond Hill, ON
Come on, you have to admit that Wal-mart does have a point. They are not the law enforcement and are smart enough not to follow through every claim that is presented to them. She also doesn't have any actual evidence that it was the couple that stole the purse other then they were there and then they left.

It's not their job to protect YOUR items and it says it in their policies.
adamtheman wrote: That sucks big time. Sorry to hear that. Just to prepare you - I'm sure your wife will be victim blamed by subsequent posts, as is par for the course here on RFD. Here's some posts I imagine coming up:

- "Why was she carrying so much cash? Who carries so much cash around?"
- "You should never leave a purse unattended. Always keep it near you"
- "Why didn't she stay at the entrance and confront them herself???"
- "She should use mastercard/visa or debit more often so she can get points"
- "Where did she get the cash from? Is it under the table money?"
- "That's what you get for buying shoes at Wal-Mart"
- "The security guards aren't your personal private investigators"
- "Maybe your wife shouldn't shop anymore if she can't do it without losing money"
- "Why didn't she file a police report on the same day? If it's not important enough for her to do it same day, why should it be for the police?"

And on and on. Just preparing you for it. RFD is the best when it comes to victim blaming. It's an interesting psychological phenomenon.
RFD also hates the "big evil corporations"
Last edited by KingAli on Nov 22nd, 2016 4:57 pm, edited 1 time in total.
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Dec 24, 2002
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I've done claims for Walmart.

Let me tell you no organisation is going to shut down there entrances or exits for a simple theft. Second you havd no right to view CCTV as there are privacy laws around that, police officers are allowed if it's part of their investigation. Sucks but people responsible for the loss are the theives not WM
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Deal Guru
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Jul 12, 2003
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Sorry to hear her lost, but don't carry that much cash around to anywhere! If she received that amount of cash to help someone buying something, deposit in ATM right away, then use her debit or Credit card to pay for the items.

I admit this story seems very helpless from WM and police.
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Dec 3, 2009
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Block the entrance? Lol the purse snatcher has left looong before she talked to security and probably wasn't who she thought it was.
Remember to be an RFD-er and NOT a degenerate.
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Jan 27, 2006
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At least she didn't recycle* it along with her passport. LOL :(

Lesson learned.





Yes, I did it 5 years ago in US dollars too. Two weeks before leaving for Vegas.
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Feb 1, 2009
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Damn, that is a big chunk of change. I used to work at an AMC movie theatre and this grandfather had some time to spend before meeting up with his grandson. He came out of the theatre and told me he thinks the envelope full of $2500 fell out of his pockets. He was going to give it to his grandson as a gift for tuition. I tried helping him find it behind and in between the seats, no luck. Felt really bad, it was his savings he was using too Disappointed Face.
Last edited by redkulat on Nov 22nd, 2016 5:14 pm, edited 1 time in total.
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Jan 27, 2006
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All you can do is boycott Wal-Mart. Don't tell you guys still plan to shop there?

Do you know what I got from family and friends when I told them what happened...

Dumb ****!

It's true. It's careless.
"I'll put up color bars before I'll put you in front of our cameras."

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Feb 9, 2014
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redkulat wrote: Damn, that is a big chunk of change. I used to work at an AMC movie theatre and this grandfather had some time to spend before meeting up with his grandson. He came out of the theatre and told me he thinks the envelope fell out of his pockets. He was going to give it to his grandson as a gift for tuition. I tried helping him find it behind and in between the seats, no luck. Felt really bad, it was his savings he was using too Disappointed Face.
One would assume wisdom comes with age, sadly this old man did not have any.

OP I would be very frustrated if I was in your situation but that's just one of the risks with leaving your wallet or purse unattended. The risk of someone stealing your stuff is even higher when shopping at Walmart since stores like it attract a very trashy demographic.
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Jan 7, 2007
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It's hard for anyone to believe Gammatron. Gammatron, who did your "fiance" spoke to in wal mart? A Store manager? And what he say?
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Sep 21, 2010
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Wow, that sucks. However, imagine if Walmart did stop some ppl fitting that description and was wrong? Talk about lawsuit and public shaming, Walmart doesn't want any potential liability/blowback.

Sucks can't trust anyone and need to be careful about one's belongings. That's the world we live in, unfortunately.
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Dec 31, 2011
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OP, such a large loss.
Why, oh why do people carry large sums of money? In Walmart?
What about depositing large sums in a bank and using a debit card or credit card to pay for purchases

It's just like sending money in the mail and wondering why it was stolen from the envelope.
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May 9, 2009
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Sucky situation for sure, but what exactly do you expect the police to do in this situation? It's not like they can watch the security video, enhance it CSI-style and then go "Oh yeah, that's Jim and Alice Roberts! Busted!"

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