Acura Downtown - no solo test drive

not unusual these days.

If you don't like the arrangement, you can always go to another dealer.

Its not because they think you'll steal the car, its so the salesman has more chances to sell you the car. Many dealers have this "policy" (for their sales staff!)

booblehead wrote: ↑ not unusual these days.

If you don't like the arrangement, you can always go to another dealer.

well of course. I just like a few vehicles they have and it is close to my house.

I too hate that feeling with someone in the back seat. Time to look for a dealer that allows solo drive tests.

The last test drive I took a few months back, the dealer used two cars system. SA drove in front of me and I followed with my test drive car to wherever he took me to.

It also depends on the salesperson. One I met was pretty chill, had someone sitting in the back for the first car, but for the second car he just gave us the keys and told us to have fun.

Another two dealerships I visited had no one sitting in the back, they did suggest routes and gave me 30 minutes.

And a few others that always had someone in the back.

booblehead wrote: ↑ The last test drive I took a few months back, the dealer used two cars system. SA drove in front of me and I followed with my test drive car to wherever he took me to.

That’s extreme. During my test drive last month the sales advisor just asked for my license and mentioned they scan it to ensure it’s authentic before returning it and telling me to enjoy the drive on my own for as long as I wanted.

clax66 wrote: ↑ Found it odd that this dealership will not allow a test drive without a salesperson in the back seat. No exceptions.

Really not comfortable with some salesperson breathing down my neck.

I have not encountered this before. Is it a thing?

Just tell them “no problem. But you have to roll down both rear windows all the way down for the entire trip?

It is a SCIENTIFICALLY PROVEN FACT RECOMMENDED BY ALL PUBLIC HEALTH ORGANIZATIONS AND THE UN WORLD HEALTH ORGANIZATION that good ventilation prevents the spread of covid-19.”

He can live with frost bite. And you can greatly reduce your risk of contracting covid-19.

Also say stuff like “i have an immune deficiency. Close contact with poor ventilation will put me at risk.”

I hate when they do that, about a year and a half ago a sales man came on a test drive with me and I only took it around the parking lot and told him I wasn’t interested in it, I can’t stand test drives with a sales person because they talk the whole time and I like to really listen to the car I’m driving to make sure I don’t hear any issues. I heard the Acura dealer in Pickering is pretty good, maybe give them a try.

Probably insurence company rule . No single test drives .

they did say it was an insurance thing but who knows if that is true.
If it was insurance then you would think all Acura dealers would have the same rule.....They don't

I don't recall a test drive ever NOT having a salesperson along for the ride.

EDIT: Jeff from Mazda of Toronto let me take a CX5 out years ago without anyone...but he's a Business Manager rather than Salesperson.

This was all pre-pandemic

clax66 wrote: ↑ they did say it was an insurance thing but who knows if that is true.
If it was insurance then you would think all Acura dealers would have the same rule.....They don't

they are all independently owned and operated. It is not dictated by Acura/Honda Canada

Sounds like they have a lot of time to waste. Yeah its annoying to have a salesman with you in the back especially if you are with a spouse or someone else.

I've had a dealer once offer me to let me keep the car and bring it back the next day. Brought it home, showed it to the kids and wife. I ended up buying it. Its pretty dealer strategy IMO. Once you park it in your driveway its very tempting to pull the trigger.

All my recent test drives in memory were solo.

Having the salesman in the car seems to be so old school.

Now, sometimes you need the salesman there (very specific situations).... and before the pandemic, I would not mind. But right now, it seems to be crazy to force people to take the salesman in the car.

motomondo wrote: ↑ All my recent test drives in memory were solo.

Having the salesman in the car seems to be so old school.

Now, sometimes you need the salesman there (very specific situations).... and before the pandemic, I would not mind. But right now, it seems to be crazy to force people to take the salesman in the car.

My recent test drives were the same (last 2 months). They either just took a picture of my license or a photo copy, handed me the keys and said enjoy. No comments about distance or time. A few years back when test driving for my previous car, it really varied by dealership. I found that the luxury brands were far more likely to let you go solo. BMW did do the whole sales pitch thing where the sales guy drove the car first showing it off and then you switched seats to drive the rest of the way.

Let me introduce you to the solo test drive life cycle:

- dealership opens, everyone celebrates, processes are implemented including test drive which will include a mandatory ride along

- months / years / staff go by and the process is relaxed. Some unaccompanied test drives are permitted

- an incident happens; a car is stolen, crashed, pulled over and impounded, damaged, or runs into a pedestrian

- process is tightened up, insurance is involved, unaccompanied test drives are eliminated in all but the rarest circumstances

- time goes on, staff changes, things like a tandem test drive (2 cars) are being implemented by the sales team (which are technically within the rules)

- more time passes, and we’re back to unaccompanied with license scans, good wishes, etc

- an incident occurs...

Rinse and repeat. Dealership insurance is massively expensive.. lawsuits are rare but a large lawsuit (like wrongful death) against their policy or the dealership directly could sink the store entirely.

Do you ever wonder why some dealers have yellow posts around the perimeter of the lot? Some have gates? Some have nothing? See above and incidents. 1 theft and everything is normal. 5 thefts and you get your gates with a blocker vehicle at night. More thefts and you get a secure perimeter/compound with either posts or a fence with gates.

Mostly all of this is at the behest of the insurance company, or a preventative measure. Most of the rest is indeed the idea that the sales rep does need to be selling on the test drive.. if a feature is frustrating you on the drive, and you don’t know how to adjust it or turn it off, you’re going to have a bad time. If you drive off and turn the car into Eco mode by accident, then wonder the whole time how the car is so slow and unresponsive, you’ll have a bad time.

Personally I think the tandem test drive with a brief overview of features and key components prior is a good compromise, especially with the threat of COVID. As a bonus, the sales person usually has a nice route picked out that will let you experience more than just driving on the highway.

clax66 wrote: ↑ Found it odd that this dealership will not allow a test drive without a salesperson in the back seat. No exceptions.

Really not comfortable with some salesperson breathing down my neck.

I have not encountered this before. Is it a thing?

This happened to me in October when I was test driving a car at a Honda dealership. I've never experienced this in my life and was very surprised they would do this, especially during covid.

when I was doing bulk of my test drives last fall (i.e. pre lockdown v2), outside Tesla store, all dealers had a staff tag along

More recently over the past 2 months, the few test drives I did ppl left me alone, other than more expensive stuff like RS6