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Aeroplan: 1500 miles for each night booked at hotel

  • Last Updated:
  • Feb 20th, 2020 12:08 am
Newbie
Dec 23, 2015
26 posts
12 upvotes
Vancouver, BC
d1gdug wrote: where is everyone finding the terms and conditions of the offer?
Dunno, I couldn’t find them either but I didn’t go through with any booking. I found some that were low but was worried of the no show risk where points would not be awarded.
Member
Aug 12, 2010
300 posts
67 upvotes
Toronto
d1gdug wrote: well I know what everyone is thinking.. Cheapest I have found so far is $11/night. Trying to get to the $5/night pricepoint to make this worthwhile
which did you search for 10 dollars a night?
Member
Dec 22, 2014
215 posts
207 upvotes
Peterborough, ON
Long Hostel in Ho Chi Minh City came in at $7.98/night.

Made a reservation and then saw that miles are credited weeks after check-out. Too much work to get the hotel to "check-in" and "check-out" for you for a net of like $10 in miles per pop.
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Deal Addict
User avatar
Nov 25, 2010
1671 posts
863 upvotes
Kanada
Joelm72 wrote: Long Hostel in Ho Chi Minh City came in at $7.98/night.

Made a reservation and then saw that miles are credited weeks after check-out. Too much work to get the hotel to "check-in" and "check-out" for you for a net of like $10 in miles per pop.
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Heh! You don't need to even check-in or check out for the miles to be credited. First had experience Winking Face When your stop over-estimating enforcement, people, IT and communication between stakeholders, you'll be able to earn a lot more points and miles
Part of the art of working in customer service, at any company, is the ability to invent plausible explanations for unexpected outcomes. An algorithm makes the decision. The agent does not necessarily know why.
Deal Addict
Feb 7, 2006
2959 posts
1848 upvotes
SnoopDop wrote: Heh! You don't need to even check-in or check out for the miles to be credited. First had experience Winking Face When your stop over-estimating enforcement, people, IT and communication between stakeholders, you'll be able to earn a lot more points and miles
Or you might have your accout locked, points deleted and told to take a hikeFace Screaming In Fear

From the: Points Nerd
There has been no outbound communication on the issue. Locked out users were met with this terrifying message after they attempted to log in.

When users called, the were told by the call centre agent that their account was being investigated by Aeroplan’s Compliance Department and that they would be in contact shortly. All requests to speak to the Compliance department directly have been denied and call centre supervisors have held the line with the same response.
I have not heard anything first-hand about the Compliance Department at Aeroplan actually returning calls as of yet so many people are left in limbo.
Deal Addict
User avatar
Nov 25, 2010
1671 posts
863 upvotes
Kanada
MMMM wrote: Or you might have your accout locked, points deleted and told to take a hikeFace Screaming In Fear

From the: Points Nerd
That blog post has been updated since then to reflected that Aeroplan reinstated all the affected people's accounts and did not claw back the miles, probably after getting an opinion from their lawyers that may have been based on consumer protection laws in Quebec.
Part of the art of working in customer service, at any company, is the ability to invent plausible explanations for unexpected outcomes. An algorithm makes the decision. The agent does not necessarily know why.

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