Aeroplan - How does it stay in business?
Checking their Facebook page, there are a pile of complaints. I have been trying to book a one way flight from YEG to YYZ and my selection continually shows as available but when clicking to book, it shows as unavailable due to real time booking so how come the site doesn't drop this flight? Yesterday, tried calling. They have a call-back feature and when I got my call-back, I was next in line and had a 45 minute wait. This morning, due to high call volume, they cannot take the call and recording says to try calling back later. It's amazing that this company gets any support but I suppose people blindly collect Aeroplan points and just hope for the best when redeeming. At least if the website operated properly, it wouldn't be half bad.