Yes this is pretty much it. I was ready to accept the credit and was waiting a few days to go back online, but others suggested I call as they got refund so I did. Painless process, refund receipts email received within minutes. Was told it would take about a week to show on my cc.mzmoney wrote: ↑ That's great, you received your refund now on your CC!
Can you clarify, based on your previous post ... with options after AC cancelled your flights:
"I went online to check and have two options: get a refund of $550 and lose the rest of the $3k as they are non-refundable fees, or get the full 3k in credit, good for 24 months."
Hmm guess that is why some people are getting refunds less than the value of their ticket.
You ignored online options of Refund or Credit, your hubby called, got a great rep and you received a refund with base fare + taxes/fees = $3k total?
Received the full amount (base fare, non refundable fees, taxes, all included)
My flights were booked in January for travel April. AC cancelled my flights. Basic fare, non-refundable. Ottawa to Lisbon and Paris to Ottawa, 4 passengers