Travel

Air Canada - When are vouchers issued?

  • Last Updated:
  • Apr 24th, 2020 11:15 am
[OP]
Sr. Member
Feb 8, 2015
602 posts
657 upvotes
Kanata

Air Canada - When are vouchers issued?

I had a flight in March that I cancelled and selected voucher option.

However, I still have not received any voucher. Also I paid using a Air Canada Gift Card.
3 replies
Sr. Member
Aug 3, 2017
818 posts
623 upvotes
You don’t receive a physical voucher. You should have a credit linked to the locator for the canceled trip.
Deal Expert
User avatar
May 10, 2005
36265 posts
10486 upvotes
Ottawa
dolfan1980 wrote: You don’t receive a physical voucher. You should have a credit linked to the locator for the canceled trip.
keep your old ticket and Booking Reference as it is your "voucher".
The unfortunate thing is that you need to speak to Air Canada to make future bookings with the credit. You cannot do it online so, be prepared to be on hold for a while (as always with Air Canada)
Deal Addict
Nov 24, 2013
2073 posts
1406 upvotes
Toronto
I received a credit from Air Canada through Expedia for TD, but when I click on the redeem credit link in the Expedia email, I get a message saying that something went wrong. It's been this way for the past 2 weeks. Will eventually call Expedia to get this straightened out. Just waiting for their call volumes to subside a bit.

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