Alberta Lien from previous owner on the title, bought it from Land Rover Dealer!

icerain29 wrote: ↑ Bought a CPO Range Rover Autobiography back in March. 2017 from Budds Imported Cars. When i'm trying to trade in the car with another dealership it showed a Lien from Alberta from previous owner!?!?!
I though they have to sell me a car free of lien by law?!?!?
Tried to contact the preowned manager to solve the problem, he did nothing and told me the car is clean, the only lien is my lien which is from scitoabank. I went back to the Porsche dealer that i'm buying the new car from, they did an investigation with carfax, alberta registry and ran several report from UCDA the Alberta Lien is active.
I went back to Budds and talked to the same pre owned manager, he finally started to work on the case, waited more than 2 weeks, no result and he basically told me there's nothing he can do and i should call the Lien Holder myself?
I called OMVIC they gave me the general manager's email, i send an email to him, he apologize and ask the pre owned manager to work on my case again.
Another week has passed, still no result. I sent the general manager another email telling him i have a refinance deal closing on the end of the month, i need the lien to be cleared so i can get rid of the car. The pre owned manager sent me an email right after telling me stop sending email to the general manager?!?! I have no word to say but to file a complaint with OMVIC.
The important massage is: Spend $54.95+tax on a carfax report + lien check yourself when you get your car, they'll check lien from all the province in Canada. You'll thank me later!

CanadianLurker wrote: ↑ You mentioned that your purchase was in March 2017, but didn’t mention if the Alberta lien was placed against the vehicle before or after your purchase?

Have you provided the documentation to OMVIC? That should be enough to open a formal complaint for them to officially investigate themselves. Sounds like Budds may not be taking you seriously assuming if it was legit then they’d be talking to OMVIC instead.

macnut wrote: ↑ One possibility is that the lien was discharged at the time Budd's acquired the Range Rover but it never got removed from the Alberta Registry.

Not likely that an established automotive group with multiple brands would acquire inventory through auction or otherwise without checking liens.

So when they CPO'd it and sold it to you they were probably depending on evidence that the lien had been paid out.

If this was the case, who should be responsible now for getting the record corrected is up for debate. Previous owner, Budd's or current owner.

OTOH, it is odd that the Pre-owned Sales Manager is getting bent out of shape after you escalated the issue.

icerain29 wrote: ↑ I have no idea there is an Alberta Lien on the car until I was informed by the Dealer that I'm trying to traded in last month.

icerain29 wrote: ↑ Just received an email from the general manager the lien is cleared. i'll ask the porsche dealer to do another search tmr.
6 hrs after i file a complaint with omvic

UrbanPoet wrote: ↑ If they fixed it, why file a complaint? Seems more like a screw up to be fixed. Rather then outright fraud or unethical practice. Perhaps bad customer service.