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[OP]
Deal Guru
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Mar 8, 2003
11167 posts
3727 upvotes
Richmond Hill
1. Alerts has no email
2. subscription with email notification has no email
3. how to change subscription notification w/o posting a reply?
Deal Fanatic
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Aug 14, 2001
5157 posts
3862 upvotes
Yesva Scotia
Same here, not getting any alerts.. I'm not saving any money now! ;-)
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Administrator
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Jun 17, 2013
17985 posts
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Scarborough
wlee wrote: 2. subscription with email notification has no email
3. how to change subscription notification w/o posting a reply?
That's the first I've heard of someone not receiving subscription emails. Everyone else has been getting too many. Can you post of screenshot of this page? This also happens to be the page where you modify your subscriptions and alert types.

b0ne wrote: ↑ Same here, not getting any alerts.. I'm not saving any money now! ;-)
Actually you're saving even more by not buying anything! I'll check and see if anything broke with alerts when we updated the site.
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[Forum Rules] [Deal Alerts]
Deal Fanatic
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Aug 14, 2001
5157 posts
3862 upvotes
Yesva Scotia
TomRFD wrote: ↑
b0ne wrote: ↑ Same here, not getting any alerts.. I'm not saving any money now! ;-)
Actually you're saving even more by not buying anything! I'll check and see if anything broke with alerts when we updated the site.
Thanks. I also liked when it automatically subscribed me to threads I replied to, which I'm sure is already mentioned elsewhere. :-)
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[OP]
Deal Guru
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Mar 8, 2003
11167 posts
3727 upvotes
Richmond Hill
TomRFD wrote: ↑
wlee wrote: 2. subscription with email notification has no email
3. how to change subscription notification w/o posting a reply?
That's the first I've heard of someone not receiving subscription emails. Everyone else has been getting too many. Can you post of screenshot of this page? This also happens to be the page where you modify your subscriptions and alert types.

b0ne wrote: ↑ Same here, not getting any alerts.. I'm not saving any money now! ;-)
Actually you're saving even more by not buying anything! I'll check and see if anything broke with alerts when we updated the site.
screenshot, not sure why it's so tiny with place inline:
Capture.JPG
Administrator
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Jun 17, 2013
17985 posts
35979 upvotes
Scarborough
b0ne wrote:Thanks. I also liked when it automatically subscribed me to threads I replied to, which I'm sure is already mentioned elsewhere. :-)
I think you might be the only one who did. It essentially led to a lot of users getting subscribed to too many threads and thus receiving a ton of unwanted notifications. Maybe we can do something about this in the future but for now it'll remain off.
wlee wrote: ↑ screenshot, not sure why it's so tiny with place inline:
Checking into a few things now. Can I ask if you've received ANY emails for those 2 threads with email notifications set to on?
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[Forum Rules] [Deal Alerts]
[OP]
Deal Guru
User avatar
Mar 8, 2003
11167 posts
3727 upvotes
Richmond Hill
TomRFD wrote: ↑
b0ne wrote:Thanks. I also liked when it automatically subscribed me to threads I replied to, which I'm sure is already mentioned elsewhere. :-)
I think you might be the only one who did. It essentially led to a lot of users getting subscribed to too many threads and thus receiving a ton of unwanted notifications. Maybe we can do something about this in the future but for now it'll remain off.
wlee wrote: ↑ screenshot, not sure why it's so tiny with place inline:
Checking into a few things now. Can I ask if you've received ANY emails for those 2 threads with email notifications set to on?
No email since upgrade, no notification no alert no quoted reply emails.

Can you try to PM me and I will check if receive email notification of PM?
Administrator
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Jun 17, 2013
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wlee wrote: ↑
TomRFD wrote: ↑
b0ne wrote:Thanks. I also liked when it automatically subscribed me to threads I replied to, which I'm sure is already mentioned elsewhere. :-)
I think you might be the only one who did. It essentially led to a lot of users getting subscribed to too many threads and thus receiving a ton of unwanted notifications. Maybe we can do something about this in the future but for now it'll remain off.
wlee wrote: ↑ screenshot, not sure why it's so tiny with place inline:
Checking into a few things now. Can I ask if you've received ANY emails for those 2 threads with email notifications set to on?
No email since upgrade, no notification no alert no quoted reply emails.

Can you try to PM me and I will check if receive email notification of PM?
Sent you a PM. If you don't get an email for that check your settings here: ucp.php?i=ucp_notifications&mode=notification_options
RFD Staff - Got a question? Send me a private message.
[Forum Rules] [Deal Alerts]
[OP]
Deal Guru
User avatar
Mar 8, 2003
11167 posts
3727 upvotes
Richmond Hill
TomRFD wrote: ↑
wlee wrote: ↑
TomRFD wrote: ↑
I think you might be the only one who did. It essentially led to a lot of users getting subscribed to too many threads and thus receiving a ton of unwanted notifications. Maybe we can do something about this in the future but for now it'll remain off.


Checking into a few things now. Can I ask if you've received ANY emails for those 2 threads with email notifications set to on?
No email since upgrade, no notification no alert no quoted reply emails.

Can you try to PM me and I will check if receive email notification of PM?
Sent you a PM. If you don't get an email for that check your settings here: ucp.php?i=ucp_notifications&mode=notification_options
didn't receive email, and PM email notification is checked in my settings.

Edit : got the pm email now, late by 3.5hr
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Jun 17, 2013
17985 posts
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wlee wrote: ↑
TomRFD wrote: ↑
wlee wrote: ↑

No email since upgrade, no notification no alert no quoted reply emails.

Can you try to PM me and I will check if receive email notification of PM?
Sent you a PM. If you don't get an email for that check your settings here: ucp.php?i=ucp_notifications&mode=notification_options
didn't receive email, and PM email notification is checked in my settings.

Edit : got the pm email now, late by 3.5hr
We're looking into the delayed emails. It's affecting all users right now.

The deal alerts system is a confirmed issue and is now being worked on. No ETA on the fix but I'll post an update here when I hear more.
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[Forum Rules] [Deal Alerts]
Deal Addict
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Jul 5, 2013
1452 posts
2275 upvotes
Saint John
I still haven't received any deal alert. :rolleyes:
Deal Fanatic
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Aug 14, 2001
5157 posts
3862 upvotes
Yesva Scotia
TomRFD wrote: ↑
b0ne wrote: ↑
TomRFD wrote: ↑ Deal alerts will be back next week.

welcome-new-rfd-forums-post-your-questi ... e-2031306/


Alerts seem to be working now, just got a few via email!
Yup the update got pushed out just before 10am ET this morning.
Did they maybe break again? I haven't gotten any since yesterday @ 4:31PM Eastern.
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Deal Addict
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Oct 21, 2009
1535 posts
94 upvotes
Markham
I think most people aren't getting PM email notification, I replied back to people and no response for BST related stuff.

Why did you guys have to change so much? It was working fine and now we can't even PM reliably.
Need help on Rogers plans? Don't bother unless you like spending hours with them...
dumping Rogers? hmm...
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Jun 17, 2013
17985 posts
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b0ne wrote:
TomRFD wrote: ↑
b0ne wrote: ↑



Alerts seem to be working now, just got a few via email!
Yup the update got pushed out just before 10am ET this morning.
Did they maybe break again? I haven't gotten any since yesterday @ 4:31PM Eastern.
Just got one a few minutes ago. Do you know for sure that you should've received one and didn't for one of your alerts?
FlashEngineer wrote: ↑ I think most people aren't getting PM email notification, I replied back to people and no response for BST related stuff.

Why did you guys have to change so much? It was working fine and now we can't even PM reliably.
There was no change to PM besides the outbox/sent folders working differently. This does not affect delivery of messages at all. There was a delay in PM emails but that was resolved as of yesterday.
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[Forum Rules] [Deal Alerts]
Deal Fanatic
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Aug 14, 2001
5157 posts
3862 upvotes
Yesva Scotia
TomRFD wrote: ↑
b0ne wrote:
TomRFD wrote: ↑
Yup the update got pushed out just before 10am ET this morning.
Did they maybe break again? I haven't gotten any since yesterday @ 4:31PM Eastern.
Just got one a few minutes ago. Do you know for sure that you should've received one and didn't for one of your alerts?
I just got one, so it must be working. I have alerts for "free" and "amazon" so I usually get a lot. Thanks for checking.
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