Automotive

All in Pricing - Ontario. Buying Used Car.

  • Last Updated:
  • May 13th, 2020 2:35 pm
[OP]
Newbie
May 11, 2020
2 posts

All in Pricing - Ontario. Buying Used Car.

Looking for a little info around Ontarios law on: All in Pricing.

So what I have found out so far is that it is the law in Ontario to include in their advertised price, all of the fees involved with the vehicle. Bar the licensing and sales tax.

I bought a Jeep Cherokee advertised at $31,260

Negotiated $760 off the price (Its a 2019, low km) so I thought it was a fair deal.

But they have added over $1000 in fees. (Omvic, Admin Fees, PDE, Fuel) So it bought the price over the advertised $31,260 despite the discount.

Im unsure on where to go from here or if I have valid reason to get OMVIC involved.

Any advice greatly appreciated.
4 replies
Deal Guru
User avatar
Oct 6, 2010
14433 posts
8823 upvotes
Toronto
The law doesn't exist in Ontario. All the fees you indicated are very valid fees to a degree (admin and fuel is disputable), PDE I assume is PDI. Most all in pricing ads in Ontario will still indicate that licensing/taxes are still extra. You don't have any reason to get omvic involved but if it helps you sleep better, sure, nothing wrong with trying.

Also, if you bought the jeep, you would have saw all the extras on the bill of sale and noticed the price difference. And therefore, you still would have signed it. And knowing that you signed it, how is it that you feel you have some reason to argue?
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[OP]
Newbie
May 11, 2020
2 posts
Thanks for your reply. Not sure why you are getting so defensive over this.

https://www.omvic.on.ca/portal/Consumer ... icing.aspx

This link here does indeed show that this is a law in Ontario and these laws are in place to protect consumers from unfair prices.

As a first time car buyer in Canada, I unfortunately went in with little to no information and relied on honesty. Wow, I was wrong.

And yes, licensing and taxes are extra. But Admin Fees/PDE and any other additional fees are legally required to be included with the advertised price.

I have called OMVIC and yes, what they have done is illegal. But thanks for your wrong opinion
Deal Expert
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Jul 30, 2007
28593 posts
13998 upvotes
Toronto
All-in-Pricing Advertising
The third consumer protection in the MVDA concerns how dealers can advertise the pricing of vehicles. The law requires that registered dealers must use All-In-Pricing in their advertising, meaning that when they advertise they must include the following:

Freight Fees — the cost to have the vehicle shipped from the factory to the dealership
Pre-Delivery Inspection Fees — the cost to do a quality assurance inspection before shipping the vehicle
Administration Fees — the cost to process the transaction on the dealership’s end
Government Levies — additional government costs and levies aside from normal sales tax
OMVIC Fees — the cost of a registered dealer to be a member of OMVIC
Safety Fees and E-Tests — the cost to test a used vehicle to make sure it is safe to drive (with exclusions for unfit or “as-is” vehicles)
This law is designed to create a fair and honest playing field, so consumers will have a better idea how much a vehicle will cost and registered dealers will be showing the same accurate pricing. It should be emphasized again that this is only true for dealerships that are registered with OMVIC, so if you are buying from a private seller or an unregistered dealership you will have to be wary about advertised prices.

Did You Know? The only other costs that do not have to be included are taxes and licensing fees such as for registering your vehicle or getting new plates after purchase.

So, you should have a case then and better contact OMVIC first and see how they will guide you through this.

Filing a Complaint or Claim
If you wish to file a complaint or claim because you think your rights as a consumer were violated, OMVIC advises to first contact the dealership and see if the issue can be sorted out. A lot of the time there was just a basic human error or miscommunication and the dealership is more than happy to resolve the issue for you. Therefore, OMVIC asks that consumers send a written letter to the dealership so there is a paper trail of communication between you and the dealer about the complaint.

If the dealership fails to address the issue, you should then contact OMVIC. They will contact the dealership and most of the time they can resolve the complaint without going through any formal procedure. If they cannot work out the issue with the dealership you will have to file a civil lawsuit against the dealership.
Deal Guru
User avatar
Oct 6, 2010
14433 posts
8823 upvotes
Toronto
LauraF46364 wrote: Thanks for your reply. Not sure why you are getting so defensive over this.

https://www.omvic.on.ca/portal/Consumer ... icing.aspx

This link here does indeed show that this is a law in Ontario and these laws are in place to protect consumers from unfair prices.

As a first time car buyer in Canada, I unfortunately went in with little to no information and relied on honesty. Wow, I was wrong.

And yes, licensing and taxes are extra. But Admin Fees/PDE and any other additional fees are legally required to be included with the advertised price.

I have called OMVIC and yes, what they have done is illegal. But thanks for your wrong opinion
Defensive? As I said, I don't know what you ad is nor what it stipulates. I didn't realise that Ontario adopted all in pricing, my mistake. Maybe you should read what it was that you bought, but you didn't since you still signed for it. So if you already know all the answers to your own questions, why are you wasting your time and not already doing something about it instead of asking random strangers? Sounds like you may have purchased a used vehicle and are looking for a way out. Unfair pricing is only a problem after something goes wrong. If you were happy with your deal and you signed for it, where's the issue?
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