Almost had a second Amazon package stolen

TomRFD wrote: ↑ I don't know what the official policy for drivers is but I haven't had a problem with them not knocking on my door. I also get an almost immediate push notification through the Amazon app and an alert through my Echo devices so it's not easy for me to miss that something was dropped off at my door.

Tiberius wrote: ↑ In an apartment someone could literally watch for the delivery guy to show up and then trail them through the building stealing packages. If your building doesn't have security... it's a definite concern.

Perhaps you need to have your packages shipped elsewhere and pick them up (post office address, etc). It sucks, but you clearly have a package security issue.

PS - You need to get a special package trap from Mark Rober (google it)

vlado416 wrote: ↑ I know it's impossible with a giant like amazon but is there a way to talk to them about this in a meaningful way?

vlado416 wrote: ↑ Are Amazon delivery people no longer knocking on the door? What is the point of no knocking anyway?

For a while I have been noticing less and less knocking and the last two packages had no knocks at all including today. I don't think I can order amazon anymore unless they can assure delivery including knocking
I had an order a few weeks that was left at my door and I only went out in the morning to find it not there. They do leave a picture of the package at the door. I do live in an apartment building near an elevator so anybody that is at the elevator will pick it up in 3 seconds. Today I was nervous but I had to order something including stuff that was stolen the last time. So I was just checking the update to see that they left a package at the door and I went out half naked to see some teenager in a hoodie going through it . I gave him a chase and he left the package and ran away. It was open but nothing was taken . Anyway, I am really baffled but at least I didn't lose anything today.
I went out at about 1:50pm so it was there for just a few minutes

Tuesday, 9 February
1:43 PM
Delivered near the front door or porch
Toronto, CA
11:47 AM
Out for delivery
Etobicoke, CA

DeletedMemories wrote: ↑ I've had a couple packages taken just like you. I had amazon reship them in both cases. Started to send packages to family's house. It's cheaper for them to replace what is taken than the time it would take to knock/personal delivery.

Kiraly wrote: ↑ You’re lucky that Amazon replaced porch-swiped items for free, because it is under no obligation to. Once the item has been dumped at the door, Amazon has fulfilled its delivery obligation that you agreed to, and is no longer responsible if it gets stolen. You are. This is why I don’t order from Amazon (or anywhere anymore really) for home delivery, since drop and dash is the new normal.

KanataKG wrote: ↑ That's not true at all. Amazon is responsible for the item reaching your hands. If it is stolen, Amazon is the one that needs to deal with the delivery company and/or ship out another one. Same goes for any other online retailer...

Kiraly wrote: ↑ Why is anyone ordering home delivery with Amazon anymore? They don’t knock, they dump it and leave. It’s 2021, this is the new way everything is delivered, just leave stuff for porch pirates. Of course stuff will be stolen. The risk of course is on you, not them; so if you don’t want to take chances with stuff stolen, then don’t order for home delivery. Get it sent to the post office and go pick it up.

KanataKG wrote: ↑ That's not true at all. Amazon is responsible for the item reaching your hands. If it is stolen, Amazon is the one that needs to deal with the delivery company and/or ship out another one. Same goes for any other online retailer...

submarine wrote: ↑You can also be sure they collect data on high porch theft areas and make changes accordingly.