Is it on Windows? Some review mentionned that you need to change a setting in Display to exclude the monitors from sleep mode.
That's a little unacceptable for a brand name product. Hope their customer service can clear it up for you. Honestly, even the cheap one I used hasn't have this problem. Maybe you get a manufactory defective unit.
Found the following in the Q&A section. Maybe give that a try?
Yeah I did that too but no goHenryC422053 wrote: ↑ Found the following in the Q&A section. Maybe give that a try?
Q: How do you wake the monitors after computer is in sleep mode? I have to unplug the hub and plug it back in every time?
A: To enable the device to not shut off on standby.
Please follow the steps below.
1.Find Device manager
2.Look for Universal Serial Bus Controllers---USB Root Hub right click USB Root Hub then select properties,
3.On the tabs above find Power Management--- uncheck the box ""Allow the computer to turn off this device to save power"" and then click “ok”. Reboot the laptop/computer to see if it
Apparently the USB-C PD standard implies there's smart circuitry controlling the power draw based on communication with the device.Bostic wrote: ↑ With regard to the power delivery, I am massively confused. Do these docks intelligently distribute the input power to all the connected devices? In this case, this dock can take 100w, and I attached a 65w laptop, what happen to the left over 35w? How can I know the minimum power needed to operate this dock? Since this dock is connected to the laptop, does it mean that the power distribution is solely relying on the laptop itself? TIA.
Really? That is a lot smarter than I would have thought.redflagdealsguy wrote: ↑ Apparently the USB-C PD standard implies there's smart circuitry controlling the power draw based on communication with the device.
I struggle coming out of Sleep with my work HP Laptop + Docking Station + 3 monitors (2 x Display Port + 1 x VGA). Only the VGA comes back properly and I have to reboot every time. (Detect, Unplug, Disconnect in windows do not seem to work.)
HenryC422053 wrote: ↑ Really? That is a lot smarter than I would have thought.
Source: https://www.goalzero.com/blog/what-tech ... CA%20cable.Power Delivery (PD) is a specification for handling higher power and allows a range of devices to charge quickly over a USB connection. It operates by facilitating a conversation between two devices to negotiate a power contract so they can determine how much power can be pulled from the charger. Power Delivery starts at the 5V setting and is configurable up to 20V. Using a standard USB-C cable, it can handle up to 60W, and will go up to 100W using a designated EMCA cable.
Greatly appreciate the answer. Does it mean it's always better to provide the max power allowable adapter to the dock? I mean in this case connect it to a 100w power adapter is better than a 65w? Thanks again.redflagdealsguy wrote: ↑ Apparently the USB-C PD standard implies there's smart circuitry controlling the power draw based on communication with the device.
Anker says 13W
Generally speaking, a USB-C power brick will also negotiate with the USB docking station regarding power draw.
Yeah. I've never seen these types of issues be a monitor issue. Monitors are relatively 'dumb' devices; they're not really aware of anything other than "is there a display signal being sent to me or not, and at what resolution / refresh rate?"IslandDeal wrote: ↑ I struggle coming out of Sleep with my work HP Laptop + Docking Station + 3 monitors (2 x Display Port + 1 x VGA). Only the VGA comes back properly and I have to reboot every time. (Detect, Unplug, Disconnect in windows do not seem to work.)
My personal DELL XPS Desktop with the same 3 monitors has no issue.
