Score breakdown ×
Similar experience here: I returned a similar product from FairyWill (E11). Pros: (1) Light weight. (2) Comes with 8 brush heads and traveling box. Cons: (1) I've been using an inexpensive Philips Sonicare model for a year or so and find its slightly tilted and slim brush head comfortable/easy to use. In comparison, Fairywill's shaft is straight, bulkier and I find it awkward. (2) Fairywill's charging pin works however I find it much simpler to use Sonicare's stationary charging base. (3) Brush bristles are too stiff to my liking.Indubitably wrote: ↑ Please note that Fairywill is a very sketchy brand. I purchased one of their toothbrushes off of Amazon a few months ago and it never powered on. After leaving a negative review, they reached out to me by email and offered me a $30 Amazon gift card to remove the negative review (after I already got my money back from Amazon). I recommend staying away from companies who manipulate their product reviews like this.
Also, the English on their packaging was hilarious.
In all fairness, apart from their sketchy marketing practice, it's an OK product, especially when you are not trying to convert from something else that you are already familiar with.beeknight wrote: ↑ Similar experience here: I returned a similar product from FairyWill (E11). Pros: (1) Light weight. (2) Comes with 8 brush heads and traveling box. Cons: (1) I've been using an inexpensive Philips Sonicare model for a year or so and find its slightly tilted and slim brush head comfortable/easy to use. In comparison, Fairywill's shaft is straight, bulkier and I find it awkward. (2) Fairywill's charging pin works however I find it much simpler to use Sonicare's stationary charging base. (3) Brush bristles are too stiff to my liking.
They also reached out to me after my 3 star-review and tried very hard (offering a full-refund; had 2 reps sending me multiple e-mails) to make me withdraw it or change it to 5-star, which I refused. Buyers beware.
I stopped buying expensive Sonicares after my Costco purchase and their replacements (from Philips) all died. They all stopped to charge, or would randomly start to vibrate without anyone touching it. LOLNO CARRIER wrote: ↑ My second Philips Sonicare Diamondclean died. I'm over Philips now. $200+ for a toothbrush every 16 months is unsustainable for me. But I'm sad to hear that Fairywill is bribing consumers for a higher rating on Amazon.
Amazon really needs to crack down on this type star rating manipulation.
Anyone recommend a similar brush from a better brand? Ideally that'll still work with my existing stock of Philips brush heads....
I've had success getting replacements from Philips. Mine was probably around the 2-year mark, and they shipped a new one out quickly. It may be because I got mine from Costco, and I gave them the "just wanted to see if you can fix this so I don't have to return it to Costco" line.NO CARRIER wrote: ↑ My second Philips Sonicare Diamondclean died. I'm over Philips now. $200+ for a toothbrush every 16 months is unsustainable for me. But I'm sad to hear that Fairywill is bribing consumers for a higher rating on Amazon.
Amazon really needs to crack down on this type star rating manipulation.
Anyone recommend a similar brush from a better brand? Ideally that'll still work with my existing stock of Philips brush heads....
Not arguing your point here but to be fair, have you dealt with any Chinese sellers on Amazon who don't have sketchy marketing tactics? FWIW I betcha a new toothbrush that 9 outta 10 will contact with you with "incentives" to pull a neg review. If not for it being Amazon policy, how many would honor a guaranteed refund (if they would even contemplate such in their home country).Indubitably wrote: ↑ Please note that Fairywill is a very sketchy brand. I purchased one of their toothbrushes off of Amazon a few months ago and it never powered on. After leaving a negative review, they reached out to me by email and offered me a $30 Amazon gift card to remove the negative review (after I already got my money back from Amazon). I recommend staying away from companies who manipulate their product reviews like this.
Also, the English on their packaging was hilarious.
) it would be unsurprising if these Fairywill toothbrushes are junk but very surprisingly (to me at least), they perform quite well. 
It doesn't clean as effectively as there other versions. In hindsight, I should have just picked Philips
Insightful post and good points made. It's all shades of grey and it's up to each person to decide what works best for them.scotsum wrote: ↑ Not arguing your point here but to be fair, have you dealt with any Chinese sellers on Amazon who don't have sketchy marketing tactics? FWIW I betcha a new toothbrush that 9 outta 10 will contact with you with "incentives" to pull a neg review. If not for it being Amazon policy, how many would honor a guaranteed refund (if they would even contemplate such in their home country).
IMO its just the way they do biz esp in the dog eat dog world they're in plus a lot (if not most) practise short term gains biz strategies to get as much sales as possible for most live in the moment rather than 30 yrs down the line. Also IMHO again, most China based companies don't even think that this type of marketing is unethical as they only judge their success thru sales vol rather than any type of customer satisfaction index. I'm not even sure China has consumer laws specific to this type of mrkt schemes or product claims.
All that said, while a lot of made-in-china stuff are junk, not all products are. Again to be fair, my E11toothbrush comes with the unit PLUS 8 brushes, all for a grand total of $34. Its vaunted opposition sells a pack of 5 brushes only for $50, nevermind the toothbrush. Honestly & fairly (I seem to say that a lot here) it would be unsurprising if these Fairywill toothbrushes are junk but very surprisingly (to me at least), they perform quite well.
Lets not miss the forest for the trees here folks. Yes they are cheap & yes their Amazon based mktg tactics are not up to the snuff of BB&B! But the crux of it all is do they perform? IMHO yes they do, at least they do after 2 days of usage. Again IMO & as a user, they perform as well in the teeth cleaning dept as my now retired 5-7yr old Philips Sonicare. If the Fairywill lasts 2 years (8 brushes), I think I'm way a head of the game.
As usual, YMMV
