Amazon.ca updates on order/shipping emails

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Jan 20th, 2021 8:02 am

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Sep 8th, 2020 12:48 am

mrFoce [OP]: Jr. Member; Aug 30, 2011; 136 posts; 78 upvotes; Toronto

Sep 8th, 2020 12:48 am

Amazon.ca updates on order/shipping emails

Am I the only one that is very annoyed that Amazon.ca has recently changed their email templates for shipping and placing orders?
You used to see an overview of the products you ordered, now you just get a quick overview with the address and the price you paid.. I really want to see the products in it.

Same goes for shipping. Used to say which items got shipped. Now it just mentions an order number and you've to go too the website to figure out what.

No one else annoyed by this recent change?

I don't want to be forced to go to their website to see what has shipping or to find back orders. I used to do that from my email account.

12 replies

Sep 8th, 2020 12:53 am

Akitakara: Deal Addict; Aug 18, 2008; 3780 posts; 2170 upvotes; Ottawa

Sep 8th, 2020 12:53 am

Yep I'm really annoyed about it too. I mean yeah, it's not that much of a big deal, but the whole point of notifications is for convience.

Nespresso is another one that annoys me. Gotta log in just to get the tracking number, as if it's a super secret thing.

Sep 8th, 2020 1:34 am

TempletonPeck: Sr. Member; Dec 8, 2009; 750 posts; 784 upvotes

Sep 8th, 2020 1:34 am

Yeah it's definitely annoying and makes the emails useless really. It seemed to switch back to normal for awhile there, but now it's back to this again.

Sep 8th, 2020 3:11 am

litebrite: Deal Addict; Oct 9, 2003; 3892 posts; 1302 upvotes; Vancouver

Sep 8th, 2020 3:11 am

Yes for me as well! Glad I'm not the only one annoyed by this change.

Sep 8th, 2020 10:50 am

BobSagget: Deal Expert; Jan 17, 2009; 23654 posts; 41334 upvotes; ONTARIO

Sep 8th, 2020 10:50 am

Nope you're not the only one.

There was actually a thread made about this back in June.
amazon-updated-its-email-order-template-2382016

Sucks, I know.

+1

Sep 8th, 2020 11:39 am

Jucius Maximus: Deal Expert; Aug 18, 2005; 21195 posts; 5897 upvotes; Burlington-Hamilton

Sep 8th, 2020 11:39 am

I wonder if amazon is trying to avoid creating a paper trail that could be used against them in some kind of prosecution of anti-trust or anti-competitive behaviour.

I should be locally saving the PDF invoices they offer on the website.

BobSagget wrote: ↑ Nope you're not the only one.

There was actually a thread made about this back in June.
amazon-updated-its-email-order-template-2382016

Sucks, I know.

Yup, I was annoyed back then and am still annoyed now.

- casual gastronomist -

Sep 8th, 2020 11:41 am

RunOrDie: Deal Addict; Aug 11, 2009; 3502 posts; 844 upvotes; Don't be nosey

Sep 8th, 2020 11:41 am

I concur, super disappointed at the new shipping emails and also the new IOS app. Given that Amazon is a tech company, why can't they make the app more responsive and quicker?

PSN: RunOrDie226
add me!

Sep 9th, 2020 11:02 pm

wally_walrus: Deal Addict; Oct 19, 2007; 2173 posts; 1198 upvotes; 45.467253°N, 75.5123…

Sep 9th, 2020 11:02 pm

Don't mean to hijack the thread, and also related... Did anyone notice Amazon now charges purchases on your payment card as "AMZN Mktp CA" despite item clearly identified as "Sold and shipped by Amazon"? I'm quite annoyed at them identifying as Mktp (ie Marketplace) instead of AMAZON.COM.CA as they did previously

Lucky Mobile $20/Month 3GB (unlimited at 128Kbps)

Sep 10th, 2020 6:02 pm

Jucius Maximus: Deal Expert; Aug 18, 2005; 21195 posts; 5897 upvotes; Burlington-Hamilton

Sep 10th, 2020 6:02 pm

wally_walrus wrote: ↑ Don't mean to hijack the thread, and also related... Did anyone notice Amazon now charges purchases on your payment card as "AMZN Mktp CA" despite item clearly identified as "Sold and shipped by Amazon"? I'm quite annoyed at them identifying as Mktp (ie Marketplace) instead of AMAZON.COM.CA as they did previously

The truth finally comes out on Amazon stock co-mingling!

- casual gastronomist -

Sep 10th, 2020 6:10 pm

Riffer: Deal Addict; Feb 6, 2003; 2127 posts; 472 upvotes; COU

Sep 10th, 2020 6:10 pm

Believe it or not, I just noticed this today. Not surprised there is agony aunt thread on RFD.

In this case I have never up voted something as fast. Had an order split three ways and they send me the "shipped" email and I have to go onto the website and click through everything to figure out what is coming.

Next gripe. Order is split three ways and instead of getting three airmiles I might get one

edit; Not a "shipped" email but a "dispatched" one to reference the earlier thread LOL!

https://feedback.ebay.ca/ws/eBayISAPI.d ... id=riffer3
www.heatware.com/u/18051/to

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Sep 11th, 2020 12:00 am

lennyandcarl: Deal Addict; Jan 18, 2013; 3010 posts; 1658 upvotes; B.C.

Sep 11th, 2020 12:00 am

mrFoce wrote: ↑ Am I the only one that is very annoyed that Amazon.ca has recently changed their email templates for shipping and placing orders?
You used to see an overview of the products you ordered, now you just get a quick overview with the address and the price you paid.. I really want to see the products in it.

Same goes for shipping. Used to say which items got shipped. Now it just mentions an order number and you've to go too the website to figure out what.

No one else annoyed by this recent change?

I don't want to be forced to go to their website to see what has shipping or to find back orders. I used to do that from my email account.

This was changed way back - in the toilet paper hoarding era of 'rona.

I suspect it's to try and fool people in to thinking their entire order has shipped and not just one piece.

Jan 19th, 2021 5:52 pm

TempletonPeck: Sr. Member; Dec 8, 2009; 750 posts; 784 upvotes

Jan 19th, 2021 5:52 pm

Bumping this back up because this seems to be the new norm. Any word on why they made this change?

I really dislike it as it makes tracking multiple orders or orders with multiple items that ship out in multiple packages a pain.

Jan 20th, 2021 8:02 am

mrweather: Deal Fanatic; Aug 29, 2011; 9534 posts; 6673 upvotes; Mississauga

Jan 20th, 2021 8:02 am

I’m guessing they did for security/privacy reasons.

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