Amazon.com Export Fee Refund

Aug 16th, 2011 11:25 pm

#1

Lazy Susan [OP]: Deal Addict; Oct 17, 2009; 2909 posts; 607 upvotes; Mississauga

Aug 16th, 2011 11:25 pm

Anyone else get this?

I bought a Kindle not too long ago. I was looking at my Visa statement and noticed Amazon.com giving me money back. I just checked my email and lo and behold there's an email from Amazon stating that they've reduced their export fee.

[QUOTE]Greetings from Amazon.com.

We're writing to let you know we processed your refund of $47.28 for your Order XXX-XXXXXX-XXXXXXX.

This refund is for the following item(s):

Item: Kindle, Wi-Fi, Graphite, 6" Display with New E Ink Pearl Technology [Includes USB Cable for Charging. For International Shipment]
Quantity: 1
ASIN: XXXXXXXXXX
Reason for refund: Export fee reduced

Here's the breakdown of your refund for this item:

Export Charge Refund: $33.03

Item: Kindle Lighted Leather Cover, Black (Fits 6" Display, Latest Generation Kindle)
Quantity: 1
ASIN: XXXXXXXX
Reason for refund: Export fee reduced

Here's the breakdown of your refund for this item:

Export Charge Refund: $14.25

We'll apply your refund to the following payment method(s):

Visa Credit Card [ending with XXXX]: $47.28

Refunds typically complete within 10 business days and appear as a credit on your statement.

Have questions about our refund policy?
Visit our Help section for more information:

http://www.amazon.com/refunds

We look forward to seeing you again soon.

Sincerely,

Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com

Note: this e-mail was sent from a notification-only e-mail address that cannot accept incoming e-mail. Please do not reply to this message.[/QUOTE]

I LOVE Amazon!

Jesus saves, I spend

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Aug 16th, 2011 11:29 pm

#2

MrDisco: Moderator; Sep 30, 2001; 29274 posts; 8678 upvotes; Toronto

Aug 16th, 2011 11:29 pm

Lazy Susan wrote: ↑Anyone else get this?

yes i've received automatic refunds a number of times. other retailers should take note.

Be kind and civil with one another

Aug 16th, 2011 11:36 pm

#3

Messerschmitt: Banned; Jul 17, 2008; 11042 posts; 3864 upvotes

Aug 16th, 2011 11:36 pm

They always do refunds on export fee. I think they charge extra, just to make sure they cover it all, and then they just refund you the difference. That's really nice

Aug 16th, 2011 11:36 pm

#4

Lazy Susan [OP]: Deal Addict; Oct 17, 2009; 2909 posts; 607 upvotes; Mississauga

Aug 16th, 2011 11:36 pm

MrDisco wrote: ↑yes i've received automatic refunds a number of times. other retailers should take note.

Ain't that the truth!

Jesus saves, I spend

Aug 17th, 2011 4:59 am

#5

RiCHC3: Deal Addict; Mar 31, 2007; 4966 posts; 3085 upvotes

Aug 17th, 2011 4:59 am

Amazon.com is great, but I've always found .ca to be a hassle.
Nonetheless, thanks for sharing.

Aug 17th, 2011 5:33 am

#6

Fllay: Deal Addict; Nov 7, 2004; 1130 posts; 222 upvotes; PACIFIC

Aug 17th, 2011 5:33 am

I received partial refunds from Amazon.com for the export fees too, for the books I bought.

Their prices (for the books I bought) are better than Amazon.ca's.

Aug 18th, 2011 3:49 pm

#7

Cheap: Deal Addict; Dec 9, 2005; 1000 posts; 250 upvotes; Toronto

Aug 18th, 2011 3:49 pm

Lazy Susan wrote: ↑Anyone else get this?

I bought a Kindle not too long ago. I was looking at my Visa statement and noticed Amazon.com giving me money back. I just checked my email and lo and behold there's an email from Amazon stating that they've reduced their export fee.

When you bought the Kindle does Amazon deliver it and charge your cc for the entire transaction? Is there anything like UPS broker fees that you have to pay? I have never bought anything from Amazon.com before and I wanted to buy a kindle. I read about their Global program and emailed them to find out how much to ship me one. I got back an email that included "You are the importer of record for your shipment and your international shipment may be subject to customs duties, import taxes and other fees levied by the destination country and carrier."

Do you make the full payment to Amazon when you order?

Aug 18th, 2011 8:36 pm

#8

nickaslt: Member; Oct 27, 2009; 317 posts; 64 upvotes

Aug 18th, 2011 8:36 pm

Cheap wrote: ↑When you bought the Kindle does Amazon deliver it and charge your cc for the entire transaction? Is there anything like UPS broker fees that you have to pay? I have never bought anything from Amazon.com before and I wanted to buy a kindle. I read about their Global program and emailed them to find out how much to ship me one. I got back an email that included "You are the importer of record for your shipment and your international shipment may be subject to customs duties, import taxes and other fees levied by the destination country and carrier."

Do you make the full payment to Amazon when you order?

Yes. You make full payment to Amazon, and you don't pay anything to the courier.

You are paying all custom duties in advance! And sometimes they decide to refund some of it.. Which is really nice

I've got my kindle duty fees refund too few months ago.

+1

Aug 18th, 2011 9:33 pm

#9

Cheap: Deal Addict; Dec 9, 2005; 1000 posts; 250 upvotes; Toronto

Aug 18th, 2011 9:33 pm

nickaslt wrote: ↑Yes. You make full payment to Amazon, and you don't pay anything to the courier.

You are paying all custom duties in advance! And sometimes they decide to refund some of it.. Which is really nice I've got my kindle duty fees refund too few months ago.

Thanks, I should have asked here first. After 2 emails I still couldn't understand their answer to the question.

Aug 18th, 2011 11:06 pm

#10

O1IN85: Sr. Member; Mar 25, 2011; 708 posts; 31 upvotes; Guelph

Aug 18th, 2011 11:06 pm

I dont understand on why would they refund Duties/Taxes or even a part of it. That decreases their profit on the product . Maybe to entice us Canadians more? I would understand a situation where they collect before shipping, but in turn that would noticeably increase the price of a product.

This won't run for long, I can assure you that. It doens't make any sense at all. That's giving away free money for no reason.

But that's cool of Amazon to be doing it, I have no problems with that.

Aug 19th, 2011 2:14 pm

#11

Pmeena: Deal Addict; Feb 26, 2003; 4223 posts; 274 upvotes; Tahsis

Aug 19th, 2011 2:14 pm

O1IN85 wrote: ↑I dont understand on why would they refund Duties/Taxes or even a part of it. That decreases their profit on the product . Maybe to entice us Canadians more? I would understand a situation where they collect before shipping, but in turn that would noticeably increase the price of a product.

This won't run for long, I can assure you that. It doens't make any sense at all. That's giving away free money for no reason.

But that's cool of Amazon to be doing it, I have no problems with that.

They aren't giving back free money... They charge based on worst case amount of charges, plus a cushion, and then refund the difference from the actual charges. Which is just fair and good business.

Aug 19th, 2011 2:57 pm

#12

O1IN85: Sr. Member; Mar 25, 2011; 708 posts; 31 upvotes; Guelph

Aug 19th, 2011 2:57 pm

[QUOTE]They charge based on worst case amount of charges, plus a cushion[/QUOTE]

got it.

Aug 20th, 2011 12:13 pm

#13

Lazy Susan [OP]: Deal Addict; Oct 17, 2009; 2909 posts; 607 upvotes; Mississauga

Aug 20th, 2011 12:13 pm

Fllay wrote: ↑I received partial refunds from Amazon.com for the export fees too, for the books I bought. Their prices (for the books I bought) are better than Amazon.ca's.

Nice

. I think I'll order books from the .COM site next time.

Jesus saves, I spend

Aug 20th, 2011 3:53 pm

#14

number8888: Deal Fanatic; Oct 7, 2007; 6918 posts; 1447 upvotes; Mississauga, ON

Aug 20th, 2011 3:53 pm

I get this all the time, pretty much for every order I get from Amazon.com. What's funny is that with the refund the "import fees" that were charged is always lower than the HST. Not sure what formula they are using, but I am not complaining.

There's a sucker born every minute.

Aug 20th, 2011 4:28 pm

#15

BobSagget: Deal Expert; Jan 17, 2009; 21395 posts; 32577 upvotes; ONTARIO

Aug 20th, 2011 4:28 pm

i've gotten a refund on all my orders from amazon.com and it's always been 100% of the import fees. I've gotten back like $80.

Aug 20th, 2011 7:47 pm

#16

rockthecasbah: Deal Addict; Jul 18, 2004; 2041 posts; 290 upvotes; Toronto

Aug 20th, 2011 7:47 pm

How long does it take to get the refund?

I recently bought something from Amazon.com, around mid July. I don't think I've received a refund, so I'm guessing that they did need 100% of the export fee.

Aug 20th, 2011 8:03 pm

#17

Lazy Susan [OP]: Deal Addict; Oct 17, 2009; 2909 posts; 607 upvotes; Mississauga

Aug 20th, 2011 8:03 pm

rockthecasbah wrote: ↑How long does it take to get the refund?

I recently bought something from Amazon.com, around mid July. I don't think I've received a refund, so I'm guessing that they did need 100% of the export fee.

I ordered the Kindle May 31st so you probably will get a refund.

Jesus saves, I spend

Aug 24th, 2011 8:29 am

#18

BobSagget: Deal Expert; Jan 17, 2009; 21395 posts; 32577 upvotes; ONTARIO

Aug 24th, 2011 8:29 am

rockthecasbah wrote: ↑How long does it take to get the refund?

I recently bought something from Amazon.com, around mid July. I don't think I've received a refund, so I'm guessing that they did need 100% of the export fee.

The refund comes roughly 60 days after the item is shipped. It's in their terms somewhere.

Oct 13th, 2011 10:36 pm

#19

balance: Deal Addict; Sep 11, 2007; 4493 posts; 715 upvotes

Oct 13th, 2011 10:36 pm

I'm trying to order a headphone (from amazon)

tems: $312.07
Shipping & Handling: $11.17
Total Before Tax: $323.24
Estimated Tax To Be Collected: $0.00
Import Fees Deposit $57.74

Sold by: Amazon Export Sales, Inc.

I wonder if I should risk it, have you guys order $300 value from amazon.com and which courier delivers it here in canada?

thanks

Oct 13th, 2011 11:21 pm

#20

rinottawa: Deal Addict; Jul 14, 2006; 2211 posts; 424 upvotes

Oct 13th, 2011 11:21 pm

l ordered a Kindle 3 from amazon.com on March, but I have not received any export fee refund. So I think it is a hit or miss.