• Last Updated:
  • Oct 18th, 2019 7:34 am
[OP]
Deal Guru
Dec 11, 2008
10111 posts
1536 upvotes

Amazon Delivery

We ordered an item on Amazon and was sold by another party and delivered by Canada Post.

On Amazon under “my order” and “track delivery” it says:

Your parcel was probably delivered, as we expected it to arrive by now.
Tracking info provided by Shoptictoc
Delivery By Canada Post


The package hasn’t arrived yet. Who do I contact regarding this? The seller?

Thanks.
3 replies
Deal Expert
User avatar
Feb 11, 2007
16235 posts
17694 upvotes
Oakville
speedyforme wrote: We ordered an item on Amazon and was sold by another party and delivered by Canada Post.

On Amazon under “my order” and “track delivery” it says:

Your parcel was probably delivered, as we expected it to arrive by now.
Tracking info provided by Shoptictoc
Delivery By Canada Post


The package hasn’t arrived yet. Who do I contact regarding this? The seller?

Thanks.
How long ago was it? Bought some button batteries?
Deal Addict
Feb 4, 2010
4491 posts
3321 upvotes
Contact the seller first and if it can't be resolved to your satisfaction then get Amazon involved.
[OP]
Deal Guru
Dec 11, 2008
10111 posts
1536 upvotes
Hey just wanted to provide an update. I decided to contact seller and after I sent the email I found the item! It was in an envelope and not package.

The seller responded ASAP and offered to resend or refund.

I responded and told him what happened and am very happy with how they handled things.

:)

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