Amazon uses an envelope to ship everything!!!
I got an expensive pair of sunglasses today in an envelope...of course the box it came in was crushed inside
Moreover I needed to pay for shipping/import fees since it was from a warehouse in the states.
I sent them an email asking why do they need to be so cheap and dumb on packaging when their entire business model works around it.
They just started a return automatically (never once did I ask for one in the email.)
I called them up to get someone from India. Asked them why they started a refund when I only wanted an answer to my question. Person refused to help me and didn't even offer to refund the shipping charge.
I'm done with my prime membership. It ends October, but they keep extending it because of all they're screw ups.