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AMEX Platinum Program Revamp in Canada?

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  • Jan 18th, 2019 10:31 am
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Newbie
Jan 10, 2017
15 posts
Toronto

AMEX Platinum Program Revamp in Canada?

Just read about the revamp of the Amex Platinum program that happen in the US to compete with the Chase Sapphire Preferred. Anyone hear of any changes coming to Canada for the Platinum card?

They're now offering a stainless steel Amex Platinum card with different benefits.

https://thepointsguy.com/2017/04/unboxi ... etal-card/
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Deal Addict
Apr 23, 2017
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FLYB777 wrote: Just read about the revamp of the Amex Platinum program that happen in the US to compete with the Chase Sapphire Preferred. Anyone hear of any changes coming to Canada for the Platinum card?

They're now offering a stainless steel Amex Platinum card with different benefits.

https://thepointsguy.com/2017/04/unboxi ... etal-card/
When I called Amex customer service and asked last month they told me that they are watching the metal card launch in the U.S. and may adopt it in Canada after a period of time "we test products in the U.S. first".
More likely they can't make the metal cards fast enough for domestic U.S. demand, and are concerning themselves with that first.

Don't forget, the reason they went to the expense of doing this in the U.S. market is because Chase tried to poach the Amex Platinum Card customer base with their Sapphire Reserve card which is metal. They also tried to go after the titanium Amex Centurion Card crowd with their metal J.P. Morgan Reserve Card (formerly the Palladium Card).

Since no banks in Canada are launching a metal card, and the only metal card in Canada is Amex's own Centurion Card, Amex is under no competitive pressure in Canada to defend their premium card turf by going to metal Platinum Cards. I do hope that they issue the metal Platinum Card in Canada eventually - I just don't think it is a time-sensitive priority for Amex Canada right now.
Member
Nov 1, 2010
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Apart from the actual card being in metal (looks sharp!), are there any changes to the benefits?

Thanks!
Deal Addict
Apr 23, 2017
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123nicolas wrote: Apart from the actual card being in metal (looks sharp!), are there any changes to the benefits?

Thanks!
The Platinum Card revamp is in the U.S. market. I haven't seen any changes to the Canadian Amex Platinum Card program recently.

Platinum Card came out in 1984 in only the U.S. and Canadian markets.

Today Platinum Card is issued in many countries, but tailored to those specific countries in terms of benefits. For instance in Canada we get the $200 annual travel credit, whereas in the U.S. now they get an uber credit of $15 per month, and an airline incidental fees credit for up to $200 for baggage fees, meals, etc on one specific airline of your choice, and they get no foreign transaction fees on foreign purchases, and 5x points on airline tickets, and 5x points on hotels booked through Amex travel. They get free Boingo WiFi hotspot use, and free roadside assistance. They get no fee Gold Card supplemental cards on one's account for family and friends.

In Canada we do not get free roadside assistance or monthly Uber credits or free Gold Cards. It is debatable whether the $200 travel credit we get is more useful than the airline incidentals credit Americans get or not. We don't get the no FX fee perk here. The biggest perk we get that the U.S. doesn't get is the travel medical insurance. We get 15 days up to 5 million coverage. U.S. cardholders don't get any travel medical.

Canadians get 1.25 points per dollar flat rate. Americans get 1 point per dollar flat rate, and 5 points per dollar for airline tickets and hotels (if booked through Amex travel or directly with the airline). So our flat rate is slightly higher, but as part of the revamp in the U.S. they now get 5 points per dollar for air and hotel charges.
Deal Guru
Oct 3, 2006
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Toronto
HermanH wrote: When I called Amex customer service and asked last month they told me that they are watching the metal card launch in the U.S. and may adopt it in Canada after a period of time "we test products in the U.S. first".
More likely they can't make the metal cards fast enough for domestic U.S. demand, and are concerning themselves with that first.

Don't forget, the reason they went to the expense of doing this in the U.S. market is because Chase tried to poach the Amex Platinum Card customer base with their Sapphire Reserve card which is metal. They also tried to go after the titanium Amex Centurion Card crowd with their metal J.P. Morgan Reserve Card (formerly the Palladium Card).

Since no banks in Canada are launching a metal card, and the only metal card in Canada is Amex's own Centurion Card, Amex is under no competitive pressure in Canada to defend their premium card turf by going to metal Platinum Cards. I do hope that they issue the metal Platinum Card in Canada eventually - I just don't think it is a time-sensitive priority for Amex Canada right now.
The main selling point of the Chase Sapphire Reserve is not that it's metal. The Chase Sapphire Preferred was already metal before the Reserve came along. The Reserve was basically an upgraded version of the highly rated Preferred card and blew its competitors out of the water.
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Mar 12, 2014
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I've been asked by survey (received an email) to evaluate the Platinum card (was about 2/3 weeks ago), so I'm pretty sure something is coming soon...
They had questions regarding the annual fee, the benefits, the insurance, the look of the card, the prestige of it when shown and used at a store, ...


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Member
May 19, 2017
474 posts
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The only major change so far for the AMEX Platinum in Canada is the referral link for the Personal Gold is broken. There is a workaround though :)
Deal Fanatic
Feb 15, 2006
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Toronto
My son in the US got the Chase Sapphire Reserve card, got lots of Marriott points, and Priority Pass lounge access. It was nice.

He recently got the Amex Platinum, which also gave him gold status in several major hotel chains. All very nice.

Hope there'll be something similar to the Chase Sapphire Reserve offered in Canada.
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Nov 25, 2010
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Dec 11, 2005
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Wish list: Drop the stupid $200 travel credit and reduce annual fee accordingly.

If they don't drop this credit before end of this year, I am dropping this card. Tired of trying to figure out new and novel ways to use this credit every year.
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Deal Guru
Oct 3, 2006
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brunes wrote: Wish list: Drop the stupid $200 travel credit and reduce annual fee accordingly.

If they don't drop this credit before end of this year, I am dropping this card. Tired of trying to figure out new and novel ways to use this credit every year.
I just book a refundable hotel and then cancel the booking a week later. The charges are reversed but $200 credit stays.
Newbie
Aug 10, 2017
3 posts
Royal Bank is launching a Black Metal Private Banking VISA in the fall of this year.
Penalty Box
Aug 10, 2010
781 posts
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Mars.
Aznsilvrboy wrote: I just book a refundable hotel and then cancel the booking a week later. The charges are reversed but $200 credit stays.
Which hotel did you book for this? I don't know of a single hotel that charges you ahead of time for a refundable fare.
Don't be a cooch.
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Jan 4, 2011
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superangrypenguin wrote:
Which hotel did you book for this? I don't know of a single hotel that charges you ahead of time for a refundable fare.
To use the Amex travel credit, you must book your travel through Amex Travel (not directly with a hotel chain or airline, etc.) and you pay upfront for your room. Regular cancellation policies apply, i.e., if you book a Marriott, you can cancel up to 48 hours before your stay.
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Feb 15, 2006
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tiger2001 wrote: Royal Bank is launching a Black Metal Private Banking VISA in the fall of this year.
Any update on that?

TD had also talked about providing some special card for their PB customers.
Newbie
Aug 10, 2017
3 posts
Hi Arrgh,

Yes it is now officially in market. Black, Metal Card.
Penalty Box
Aug 10, 2010
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Mars.
efrant wrote: To use the Amex travel credit, you must book your travel through Amex Travel (not directly with a hotel chain or airline, etc.) and you pay upfront for your room. Regular cancellation policies apply, i.e., if you book a Marriott, you can cancel up to 48 hours before your stay.
Thanks. So what you are saying is that when I book a hotel room through PTS, I always pay upfront?
Don't be a cooch.
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Jan 4, 2011
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superangrypenguin wrote: Thanks. So what you are saying is that when I book a hotel room through PTS, I always pay upfront?
Yes.
Member
Dec 27, 2017
274 posts
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Ontario
Arrgh wrote: Any update on that?

TD had also talked about providing some special card for their PB customers.
HSBC has launched a metal card in Canada now too: HSBC Jade World Elite Mastercard. Minimum $1M relationship with HSBC required, which includes both banking and investments. It is time for Amex Canada to up its game again.
Member
Jul 3, 2017
275 posts
188 upvotes
Optimizer88 wrote: HSBC has launched a metal card in Canada now too: HSBC Jade World Elite Mastercard. Minimum $1M relationship with HSBC required, which includes both banking and investments. It is time for Amex Canada to up its game again.
BUMP!

I'd love to upgrade my Cobalt to this, could be viable to have the anual fee pay for itself with the $200 anual Uber credit the U.S. version includes. Also there are reports that the $200 travel credit non usable for airfare can be used in airfare with giftcards:

https://thepointsguy.com/guide/amex-fee ... gift-card/

Anybody got any new insider info as to when will the U.S. benefits will be rolled over to Canada?

P.S.: The metal card would be bad ass to carry with you...

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