I don't think anything's "wrong" with dealerships, only that they're not always cost competitive and some seem to be less honest than others.antigua1999 wrote: ↑Whats wrong with dealerships. You have a better chance of finding the problem 1st shot at a dealership than any local garage no matter how good the tech is. Most dealerships labor rate is very competative to local garages. And yes i work at a dealership and yes we fix many mistakes from the canadian tires, midas`s and local shops in the area.
I have a 2005 Toyota Matrix, and this past year alone my dealership has received over $2,000 from me including a set of new Toyo tires ($1000), two "maintenance services" in a row, 4 months apart ($145 a pop -- wait, aren't I supposed to be cycling between "maintenance services" and the regular oil changes?), changing a (serpentine?) belt at close to $150, and most recently, front brake replacement, rear brake "cleaning", and transmission fluid replacement, to the tune of $700+.
I also see from looking over recent invoices that their labour rate has jumped to $104/hour.
I asked them to look at a P0171 code that pops up when the weather gets cold, they said it'd be $100 just to look at it, and probably $300 to replace the (likely) O2 sensor. I said no thanks.
I've been an obedient sheep and handing over my credit card time and time again, but geez, this is adding up. I'm sure I could do at least some of this stuff myself. It's like, I could bring my PC to Staples and pay them to reinstall Windows or do virus scanning and spyware removal, but I could easily do it myself. There are enough people out there doing their own oil changes and brake work, I'm wondering if it's time to join their ranks.