Answering your questions about Canada Post delivery during COVID
Operating procedures have changed again, now everything except Customs due (COD/cash owing) and age verification (18/19+) will be left in your community box or doorstep. If you pay the Customs fee online we'll leave that too.
Last week "do not safedrop", certified letters and unsafe areas were optional for carding, that is no longer the case. This week's national directive is to leave everything regardless of previously unsafe areas that would've been a card for pickup (walkthrough apartment halls, unprotected street doors, leaving items in poor weather, high value items, etc). We are being questioned for bringing back too many carded items, management wants everything left en route.
If you don't want your item left at your door, hallway, etc. then you need to leave a note stating you want the item carded, use the second line of the shipping address to indicate your preference or use a Flex Delivery address. You can also choose delivery options online but they will likely be ignored as that system is aweful, written on the package is best.
Everything will go to knock and drop. Please don't greet your delivery person at the door (for all companies). Please leave us somewhere to hide your stuff, a large plastic storage container with a lid is ideal. Indicate that you want your parcels left in there, or, where ever you want them left (though we still will not enter backyards, behind a gate is likely fine as long as you indicate there are no dogs).
I've been a carrier for 10 years, I can answer most questions you might have.
Last week "do not safedrop", certified letters and unsafe areas were optional for carding, that is no longer the case. This week's national directive is to leave everything regardless of previously unsafe areas that would've been a card for pickup (walkthrough apartment halls, unprotected street doors, leaving items in poor weather, high value items, etc). We are being questioned for bringing back too many carded items, management wants everything left en route.
If you don't want your item left at your door, hallway, etc. then you need to leave a note stating you want the item carded, use the second line of the shipping address to indicate your preference or use a Flex Delivery address. You can also choose delivery options online but they will likely be ignored as that system is aweful, written on the package is best.
Everything will go to knock and drop. Please don't greet your delivery person at the door (for all companies). Please leave us somewhere to hide your stuff, a large plastic storage container with a lid is ideal. Indicate that you want your parcels left in there, or, where ever you want them left (though we still will not enter backyards, behind a gate is likely fine as long as you indicate there are no dogs).
I've been a carrier for 10 years, I can answer most questions you might have.
Last edited by mikebc on Mar 28th, 2020 12:14 pm, edited 1 time in total.
