Computers & Electronics

Anybody having issues with Telus internet usage data?

  • Last Updated:
  • Jul 1st, 2016 1:44 pm
Tags:
None
[OP]
Deal Addict
Jun 29, 2007
4936 posts
1563 upvotes

Anybody having issues with Telus internet usage data?

I have 2 accounts at 2 different places and both have been way too high for past 2 months. About 50% to 80% higher than past 12 months.
10 replies
Member
User avatar
Aug 8, 2008
398 posts
137 upvotes
Calgary
Speedy1 wrote: I have 2 accounts at 2 different places and both have been way too high for past 2 months. About 50% to 80% higher than past 12 months.
Someone mooching off your WiFi perhaps?
-

Your mileage may vary.
Deal Fanatic
User avatar
Mar 20, 2009
8862 posts
2680 upvotes
Vancouver
Telus isn't all that accurate in tracking usage, but mine seems fairly consistent with normal over the last few months.

If you have a router that can track usage, you might try comparing against that. Unfortunately the Telus-supplied routers are riddled with bugs in the usage-tracking functions, like fields that overflow and cut off the highest-order digits. :facepalm:
[OP]
Deal Addict
Jun 29, 2007
4936 posts
1563 upvotes
I was just told that Telus has a billing issue with some customers. They are counting previous month's usage to current month. I may have been one of them. They are double checking and will let me know.
Deal Guru
User avatar
Mar 12, 2005
10079 posts
2030 upvotes
Victoria
I'm on unlimited, but my usage generally seems to be in the ballpark.
Deal Expert
Aug 22, 2006
27311 posts
13015 upvotes
JamesA1 wrote: cut off the highest-order digits. :facepalm:
That wouldn't be a bad thing.
My 22TB download means I'm only downloading 2TB :lol:
Deal Fanatic
User avatar
Mar 20, 2009
8862 posts
2680 upvotes
Vancouver
death_hawk wrote: That wouldn't be a bad thing.
My 22TB download means I'm only downloading 2TB :lol:
Unfortunately it doesn't work that way. Telus still records 22 TB at their end, while the Telus router shows you 2 TB. :)
Deal Expert
Aug 22, 2006
27311 posts
13015 upvotes
JamesA1 wrote: Unfortunately it doesn't work that way. Telus still records 22 TB at their end, while the Telus router shows you 2 TB. :)
Aww that's no fun.
Deal Addict
User avatar
Aug 29, 2011
4769 posts
2799 upvotes
Westmount (Montreal)
zod wrote: I'm on unlimited, but my usage generally seems to be in the ballpark.
Unlimited data, wow

What's the price for this?
Deal Guru
User avatar
Mar 12, 2005
10079 posts
2030 upvotes
Victoria
vonblock wrote: Unlimited data, wow

What's the price for this?
It's $30/month extra (or $15/month if you also have TV services through Telus).
Deal Addict
User avatar
Dec 22, 2010
1679 posts
330 upvotes
BC
I always go over my usage at Shaw, actually 50-60 GB over almost every month. Haven't received any warnings from them. Been with them for years.
"If you ever doubted yourself, remember, the Stupidest Man on earth became President" Li Ka Shing

Top