Anyway to change SIM on a MB $50 5GB plan with out of province number?

mcu wrote: ↑Is there anyway to change your sim card if you have a MB $50 5GB plan with an ontario number? I am experiencing one bar while my wife has 5 bars on the exact same phone model. She is on a ontario plan and I am on MB plan. Wondering if anything to do that I have a MB plan with an out of province number.

Fido support suggested it was sim card which makes sense because when i switched my SIM into my wife's phone she started getting the same, but when I called in to swap SIM after going to buy a new one, they told me I would have to change my plan before they could do it.


Any ideas?

Bruce.W wrote: ↑The having to change plans sounds like bull*****. I remember on Pay As You go I was able to change SIMs on the website. Maybe try looking around the website. I'm able to change it via website but I'm with WIND

If not maybe tell them your phone was lost and you just bought a new phone and have a new sim now?

Bruce.W wrote: ↑http://mobilesyrup.com/2013/06/29/how-t ... rd-online/

Does this work?

Keigotw wrote: ↑Fido doesn't have online option to swap SIM
really have to call in

mcu wrote: ↑Is there anyway to change your sim card if you have a MB $50 5GB plan with an ontario number? I am experiencing one bar while my wife has 5 bars on the exact same phone model. She is on a ontario plan and I am on MB plan. Wondering if anything to do that I have a MB plan with an out of province number.

Fido support suggested it was sim card which makes sense because when i switched my SIM into my wife's phone she started getting the same, but when I called in to swap SIM after going to buy a new one, they told me I would have to change my plan before they could do it.


Any ideas?

vkizzle wrote: ↑You called Fido for support on a MB plan?

mcu wrote: ↑Is there anyway to change your sim card if you have a MB $50 5GB plan with an ontario number? I am experiencing one bar while my wife has 5 bars on the exact same phone model. She is on a ontario plan and I am on MB plan. Wondering if anything to do that I have a MB plan with an out of province number.

Fido support suggested it was sim card which makes sense because when i switched my SIM into my wife's phone she started getting the same, but when I called in to swap SIM after going to buy a new one, they told me I would have to change my plan before they could do it.


Any ideas?

LostInTruth wrote: ↑^ Most likely not true, the employee is probably just being vengeful and looking for a way to get you off the plan. OP, what issue did you come across when doing it online? Also, how did you get the MB plan? Did a rep offer it to you? If it's causing this much hassle, maybe contact CCTS or just port to Koodo like everyone else seems to be doing lol?

d1ulove3 wrote: ↑Are you in ON? or MB?

mcu wrote: ↑Believe it or not, a Fido employee offered it to me. Not a 3rd party store/dealer. I picked up a LG G3 so tied in for 2 years unless I pay off the full price of the device. Koodo reception sucks in my area.

LostInTruth wrote: ↑If a Fido employee offered it to you, then it should be honoured I think. They can do it, but are refusing to do so. Are they offering you a same plan of equivalent value as they and yourself are unable to change the phone you purchased without subsidy? I think escalating this concern would be worthwhile, and if not satisfied then file a CCTS to see what they say.

gd6noob wrote: ↑if you need to go through Fido CSR, they will make you change your plan if you have an out of province plan... also they will charge you... whereas, Koodo, its free and they dont seem to care...

If fido force you to change plan, worse comes to worse, just switch to the koodo version.. less hassle

l69norm wrote: ↑Just tell them you go to school at University of Manitoba and you are home for the summer/ work term