Auto Insurance Claim Reimbursement

Money Saver wrote: ↑ Hello, needing suggestions on this one. Insurance claim date is June 25, 2021. I paid 270.79 (+ tax) for related damage repair on June 25, 2021. Assessment by insurance company conducted at automotive repair business on July 6 2021. Paid 500.00 deductible on July 7 2021. My question is this: Can I get reimbursement for the 279.90 + tax from the insurance company? The insurance company knew about my paying for some of the repairs when I made the claim. Paid because mechanic didn't realise the extent of the damages until after taking the vehicle out for a test drive. During that time I was called to the service counter and paid for the initial repair. Had to leave vehicle at garage and business owner suggested I contact my insurance provider to see if they will cover the cost of repairs. This occurred on June 25, the day I towed the vehicle to the garage. Thanks.

Btw the issue was rodent damage under the hood.

Money Saver wrote: ↑ Received this standard email reply from the claims analyst "Your deductible is $500.00. The repair shop will collect it from you when you pick up your vehicle. We will cover the rest of your vehicle repair." This email arrived July 7, 2021. On July 15 got an additional email that the claim was closed and the following information, "I am pleased to inform you that everything regarding the vehicle portion of your claim has been taken care of." This is my first auto claim (ever) so I go to my on line account for the insurance provider and there is no itemization of what is paid. Realise that the auto repair invoice from July 7 was sent to the insurance company and I do have a copy of that (the invoice from June 25 was not sent, although I told insurance co. that I can provide a copy). Btw, all of the emails sent to me are no-reply types. The phone number used to call me was private status too. I will reach out again to the claims analyst using the private phone number in my phone's history. In short the analyst has made it very challenging to communicate with them so it is difficult to know what is what. Thank you for your help.

Toolatecrew wrote: ↑ Yes submit the receipt for the other repairs (via email the insurance company website or app) and they will review it and if it’s related to the claim they will reimburse you.