Avoid Canada Computers Oshawa
I was aware they charge a restocking fee for returned items, but didn't expect them remove any OEM broken seals like the seal on the anti-static bag, replace it with a bag they have on hand and then put it back on the shelf to sell as new. In this case, it was a RTX 2080 TI, I needed for rendering and content creation. Purchased it from the Oshawa store as it was the closest location with it in stock. Talked to 3 different clerks to make sure I wasn't getting an opened box GPU because their online stock said all they had was an opened box. They insisted it was an error in the system and assured me it was new, otherwise there would have been a 10% off tag sticker to it. Never had any issues shopping at the CC Whitby store and being a dumbass, I trusted them and made the purchase.
Pictures below showing a 2080 TI , I got from the Whitby store a few weeks earlier that was actually new and the one from the Oshawa store. The Oshawa store removed the original OEM bag with the torn Gigabyte sealing tape and replaced it with what I suspect is the largest anti-static bag they had lying around which was still too small. The corner of the GPU tore a hole in the bag and the scotch tape to seal it with was no longer sticky. 2 of the plugs that protect the Displayport and HDMI ports were missing. They guy who originally purchased it and then returned it, lost them. I imagine they never expected someone to have two of these things to compare with each other given the price.
No need to remind me of being an idiot, just posting this to warn others, if they plan to shop at the Oshawa store.



edit - sorry, kind of sounded like I never knew they charged restocking.
Pictures below showing a 2080 TI , I got from the Whitby store a few weeks earlier that was actually new and the one from the Oshawa store. The Oshawa store removed the original OEM bag with the torn Gigabyte sealing tape and replaced it with what I suspect is the largest anti-static bag they had lying around which was still too small. The corner of the GPU tore a hole in the bag and the scotch tape to seal it with was no longer sticky. 2 of the plugs that protect the Displayport and HDMI ports were missing. They guy who originally purchased it and then returned it, lost them. I imagine they never expected someone to have two of these things to compare with each other given the price.
No need to remind me of being an idiot, just posting this to warn others, if they plan to shop at the Oshawa store.



edit - sorry, kind of sounded like I never knew they charged restocking.
Last edited by eatmetoyota on May 11th, 2019 9:18 pm, edited 1 time in total.