Retentions got hold of me two days after the cancellation request and offered the following: 39.99$ x 1Gb x year. I refused and asked if they have an ongoing promo, was offered 49.99$x 1Gb x ongoing. I accepted. I was very cordial with the agent and it seems that the agent volunteered me for 5 months of 39.99 as an extra promotion.
Then typical Bell happened: technician came to replace HH1000 for HH3000, installed faulty HH and convinced me that everything fine, left my house. 10 minutes later I realized my 2.4GHz network is not functioning, got on a phone with bell, 3 hours later was sent to a store to change the modem, the store clerk explained to me that they dont stock or activate HH3000 and sent me to another store, on my way to another store a tech from bell called on my cell to confirm installation, I told him the story, he called back in 5 minutes and confirmed that he can change the modem. The guy came to install, installed a used modem that looked brand new (he pilled the protective cover from the face of the modem but battery compartment was full of household dust ....) . To top the story , the tech refused to take faulty HH3000 and told me drop it off at a Bell store.
Phew..... that was a long story..
Then typical Bell happened: technician came to replace HH1000 for HH3000, installed faulty HH and convinced me that everything fine, left my house. 10 minutes later I realized my 2.4GHz network is not functioning, got on a phone with bell, 3 hours later was sent to a store to change the modem, the store clerk explained to me that they dont stock or activate HH3000 and sent me to another store, on my way to another store a tech from bell called on my cell to confirm installation, I told him the story, he called back in 5 minutes and confirmed that he can change the modem. The guy came to install, installed a used modem that looked brand new (he pilled the protective cover from the face of the modem but battery compartment was full of household dust ....) . To top the story , the tech refused to take faulty HH3000 and told me drop it off at a Bell store.
Phew..... that was a long story..