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[Bell] "Win Back" SB Loyalty Outbound BYOD 60 ($60 for 10GB) YMMV

  • Last Updated:
  • Mar 30th, 2019 2:11 pm
[OP]
Newbie
Mar 17, 2019
3 posts
5 upvotes

[Bell] "Win Back" SB Loyalty Outbound BYOD 60 ($60 for 10GB) YMMV

Hi All, since boxing day 2017 I was using the Bell BYOD $60 for 10GB Plan, but they increased the price by $5 with out giving any notice whatsoever.
On Friday 15th I called Bell to complain about the lack of 30 days notice before jacking the BYOD 60 for 10GB plan up by $5, and to see what I could get out of them since Telus customers were getting 5 more GB.
They wouldn't budge and was only willing to give me $5 off for the next billing cycle. They told me if I wanted more data, I'd have to open up a 2nd line with them or buy a new phone from them.
So I cancelled my plan immediately and jumped on one of the Freedom Mobile plans.
Three days later on Monday 18th I missed a call from Bell's retention, and they told me to call this number: 1-877-327-8152
I called, and their retention associate, they offered me 2 plans:
$55 for 5GB or $60 for 10GB.
Screen Shot 2019-03-18 at 5.56.44 PM.png
So I was able to get the the old $60 for 10GB plan back (Don't know how long it's going to last this time).
Not sure if it requires you to have cancelled your phone plan with Bell in order to get this deal, but worth calling to ask anyway.

Regards,
Vertaire
25 replies
Jr. Member
May 22, 2016
175 posts
64 upvotes
You kept your number I assume?
Member
Jul 7, 2008
449 posts
132 upvotes
I'm with Telus, do you think I can switch for $55 for 5 gigs?
Currently on 6gig for $65

Just called and they gave another number to call.
The lowest they offer is 3gig for 75...
Newbie
Nov 25, 2018
25 posts
9 upvotes
AceMagnet wrote:
Mar 19th, 2019 4:28 pm
I'm with Telus, do you think I can switch for $55 for 5 gigs?
Currently on 6gig for $65

Just called and they gave another number to call.
The lowest they offer is 3gig for 75...
yai just called em too but im too far gone for them to consider me a winback customer, so ill have to try the regular bell line and see what happens
Deal Addict
Oct 26, 2010
1988 posts
1984 upvotes
This is Bell, though. That price will be back up by $5 within a few months. Don’t do it

EDIT: Just noticed the pic. F
Last edited by NavieM on Mar 20th, 2019 2:32 am, edited 1 time in total.
Koodo, Fido, Telus, Public Mobile, Virgin customer.
Newbie
Feb 20, 2017
68 posts
91 upvotes
Are you also the type to run back to an abusive ex?
Deal Fanatic
User avatar
Jun 1, 2006
5284 posts
2864 upvotes
Toronto
Noooooo, you had finally got free and stopped supporting this garbage company with sketchy policies, and everything was fine until.... they convinced you by giving you "$5 off"?? (which, by the way, they can increase back at any moment) :facepalm:
I swear to drunk I'm not God 😝
Newbie
May 31, 2017
45 posts
40 upvotes
called Bell, they basically wanted to do nothing. Threatened to leave, they said go.
Sr. Member
User avatar
Apr 7, 2011
561 posts
271 upvotes
ottawa
A company that relies only on deceit and testing how much they can get away with doesn't deserve anyone's business.
Newbie
Jan 16, 2013
84 posts
53 upvotes
Etobicoke
I wouldn’t ever want anything to do with Bell, and this is from a previous employees perspective.
Sr. Member
Dec 8, 2006
567 posts
132 upvotes
Has anyone tried filing a CCTS complaint to see what comes of it?

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