[Best Buy] LG 32" 60Hz 5ms IPS LED Monitor (32MP58HQ-P.AUS) - Black
- Deal Link:
- October 26, 2017
- Best Buy
I was waiting for the Asus 32" monitor to go on sale for $299. I wonder if this is comparable.
Oct 21st, 2017 7:50 pm
Nearby Best Buy locations:
Oct 21st, 2017 8:11 pm
Oct 21st, 2017 8:14 pm
Oct 21st, 2017 8:53 pm
Oh.. you mean this one? :
Oct 21st, 2017 8:55 pm
Oct 21st, 2017 9:32 pm
Oct 21st, 2017 9:40 pm
TheRock2012 wrote: ↑ Oh.. you mean this one? :
https://www.staples.ca/en/LG-34UM59-B-3 ... CA_1_20001
I was actually talking about this one where you will get something better if just not the best brand to trust in:
https://www.staples.ca/en/Haier-32-720p ... CA_1_20001
Was going to pull the trigger on the 42" but it sold out while I was "thinking about it" an had in my cart.
1080p on the first monitor is okay in the sense that it's not actually 1920 x 1080. By extending the resolution to 2560 x 1080 it becomes a "true ultrawide" in that whatever you're viewing isn't going to look like someone stretched the picture so that it fits all 4 corners of your screen. This is actually why the 42' in the latter link of TheRock2012's post wouldn't be a good choice. But then you're comparing TV to monitor .. which are two different species. Without taking your head out for a spin in the blender, I can say that the 42'' will probably look disappointing to you being that the resolution is only 720p. I also really wouldn't recommend using a TV for a monitor due to the per pixel size. But image quality is subject to personal opinion. So I'll leave it at that.
That's odd.. why are they shipping from south Korea? I owned a G5 phone with faulty GPS that was sent to their depot in Ontario for repairs and they promptly replaced the mainboard in the phone and shipped it back (yeah .. avoid the g5 like all hell.) I would think that north american products are subject to warranty services from depots located within Canada. The logistics behind this makes zero sense for both consumer and manufacturer....or am I missing something?Mok122cobra wrote: ↑ Slightly off topic but felt this was worth mentioning.
I had issues with this exact model monitor over two months ago where there was a red line going horizontal through the panel. Contacted LG and shipped the monitor to them with priority shipping in order to get replacement under warranty. Two and a half months gone bye and 8 phone calls later and no answer from them as to when I will get my replacement monitor. I called this morning and said that they received my monitor last Friday (completely false, it was marked signed for and received on Sept 12th) but they didn't have my monitor in stock so they ordered another one using economy shipping from south Korea and I would get it in 2-3 months. I asked to speak to a manager and they said the manager was too busy to talk.
Oct 21st, 2017 10:26 pm
Oct 21st, 2017 10:58 pm
Oct 21st, 2017 11:31 pm
Ouch. I feel your pain bud. This is like 10000x different from my G5 warranty experience. I think just for this sort of grief alone, it'd be worth it to stick to retailer warrantys despite the cost. I hope that things work out for you in the end.
Oct 22nd, 2017 9:15 am
Aye carumbaMok122cobra wrote: ↑ Slightly off topic but felt this was worth mentioning.
I had issues with this exact model monitor over two months ago where there was a red line going horizontal through the panel. I contacted LG and created a service request to get a replacement under warranty. I uploaded my receipt online and was told it would take a week for the request to get approved. This was in mid-August.
A week goes by and I call in to ask if the service request has been approved. The person on the phone says the request has still not been approved but it would be approved next Friday for sure. I wait until Friday and call again. The request has still not been approved. They tell me to keep waiting as they do not have an estimated time as to when it will get approved. I call again in a week and they tell me that the request has been approved. They gave me a reference number and told me to bring it to an authorized service centre to get it repaired.
I bring it to the service centre and they take it in. A day later they contact me and tell me that replacement parts for the monitor are not available. In this case, they had to have it shipped it directly to LG. They gave me the Puralator tracking number for the shipment to LG and told me that I would be getting a replacement directly to my door.
Two weeks goes by and I am wondering where my monitor is. I call in and LG tells me that the service request is still pending in their system. I would need to contact the service centre directly to get it approved. I contact the service centre, but they say that it is not their problem anymore. LG is the point of contact from now on. I call LG again and a different representative picks up. He tells me that they cannot find my request in their system. This is odd, because they last person was able to find my request just fine. He says does not know what is going on so I should just call back later. I call back the next day and a different representative picks up. He find my request and says that my request has been approved, but they have not shipped the replacement yet. They will ship it out ASAP.
I call a week later and am still wondering where the monitor is. After going through the introduction (name, phone number, etc) the LG representative tells me I have been directed to the wrong department, and he will transfer me to the right department in a moment. I get transferred, and again I am in the wrong department. Once again, for a third time, after being transferred I am told I am contacting the wrong department. Finally I get transferred to the right department and I ask them what is going on. The representative says that the request has not been approved as the service centre has not deemed the product "unrepairable". I said the last person told me that they literally have written documentation in their system from the service centre saying it was unrepairable. Also, the person last time told me that the request has been approved. After putting me on hold for half an hour, he apologized and said he made a mistake. The request had actually been approved. I should be receiving the monitor next Friday by the latest.
I call again on Friday and *surprise* they tell me that the request has not been approved. They say the issue is that they have still not received the monitor that the service centre sent them. I gave them the Puralator tracking number demonstrated that it was received and signed by a member of their department on September 12th. They apologized and mentioned that I should be receiving a replacement monitor the next Friday.
It is now next Friday. I use live chat this time because i'm all out of minutes on my cell phone from calling LG. A representative answers the chat and I ask were the monitor is. The person on the phone look up my request and and tells me that the monitor has been shipped and he will put me on a brief hold in order to give me the tracking number. I am overjoyed at this point as I think I'm going to be finally receiving my monitor. He gives me the tracking number. I look it up and.... its the tracking number for the monitor going to THEM. I am furious at this point and I ask to chat with a manager. The guy says that chatting with a manager is not possible but I can call the LG hotline and ask to speak to a manager.
I use Google hangouts to call the LG hotline. A representative picks up and I immediately ask to speak to a manager. He tells me that the manager is too busy to talk. I ask if he can please write my phone number down and send it to the manager so he can call me as soon as he can. He says it is not possible. I ask where my monitor is. He looks into the service request and says that it has been approved. According to him, they didn't have my monitor in stock so they ordered another one using economy shipping from South Korea last Friday. I should get it in 4-8 weeks.
At this point I have no idea what to do. I am out of a $300 monitor and I am sick and tired of calling LG about this issue. I don't know if I should just give up and call it a lesson learned.
Oct 22nd, 2017 10:14 am
Oct 22nd, 2017 11:05 am
Oct 22nd, 2017 11:13 am
Oct 22nd, 2017 11:52 am