Best Buy refusing to price match the Google Store
They keep refusing to PM the $199.99 Moto 360 sold on the Google Store. It's $279.99 @ BB
Has their policy changed because I know a lot of people did it last month when the Moto 360 was down to $179.99 on the Google Store... As a result, BB had even lowered their price down to $179.99 to match the Google Store...
Over the last few days, I tried twice with their form/email PM system and twice by calling and still didn't succeed...
I keep telling them the Google Store is in no way like "EBAY, Kijiji and Amazon Marketplace" but don't want to bulge?
Never had to argue like that...
Has their policy changed because I know a lot of people did it last month when the Moto 360 was down to $179.99 on the Google Store... As a result, BB had even lowered their price down to $179.99 to match the Google Store...
Over the last few days, I tried twice with their form/email PM system and twice by calling and still didn't succeed...
Code: Select all
[COLOR=#222222][FONT=arial]Dear [/FONT][/COLOR][COLOR=#222222][FONT=arial]XXXXXXXX[/FONT][/COLOR][COLOR=#222222][FONT=arial], [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]Thank you for your email inquiry regarding a credit under our Lowest Price Guarantee for the [/FONT][/COLOR][COLOR=#222222][FONT=arial]Motorola Moto 360 Smartwatch (00526NACRTL) - Black [/FONT][/COLOR][COLOR=#222222][FONT=arial]advertised on [/FONT][/COLOR][COLOR=#222222][FONT=arial][url=http://store.google.com/]Store.google.com[/url]. [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]Our Lowest Price Guarantee indicates that: [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]"The product must be sold AND shipped by a retailer or authorised dealer located within Canada. [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]Check the dealer’s shipping policy on the competitor’s site to confirm". [/FONT][/COLOR]
[url=http://store.google.com/]Store.google.com[/url][COLOR=#222222][FONT=arial]. is a marketplace, we do not beat sites like EBAY, Kijiji and Amazon Marketplace and other marketplaces because an online marketplace (or online e-commerce marketplace) is a type of [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]e-commerce site where product or service information is provided by multiple third parties, whereas transactions are processed by the marketplace operator. [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]In an online marketplace, consumer transactions are processed by the marketplace operator and then [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]delivered and fulfilled by the participating retailers or wholesalers (often called drop shipping). [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]In general, because marketplaces aggregate products from a wide array of providers, selection is usually [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]more wide, availability is higher, and prices are more competitive than in vendor-specific online retail stores, therefore we are not able to approve this request. [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]Please visit our Customer Support pages on Bestbuy.ca for further information on our Lowest Price Guarantee. [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]Thank you for choosing Bestbuy.ca. [/FONT][/COLOR]
[COLOR=#222222][FONT=arial]Sincerely,
[/FONT][/COLOR]XXXXXXXX
Never had to argue like that...
