Best and worst B & M looking for an item.
Canadian Tire. Look for an item on line. Gives me the aisle number. Number in stock. Go to the aisle and none on the shelves. Ask a sales person working in the area. Never a good thing as they send you to all over the store, asking different sales people. Go to the Customer service, ask them to look for it. Ask me the Sku number. Tell them I do not have it. Should they not know it? The answer is can`t help you. Then go online and order it for pick up. Pick up no problem. Yes, I know the obvious answer here. Customer service does not exist.
Best Buy, ask for a small item. SD micro card. they are not interested. Ask for a big ticket item and they are all over me if I can find a sales person. Yet the tell us they do not make any commission.
BS, i suspect the store adds up how much was sold and share.