Beware Lowe’s not taking returns
Hi
BEWARE Lowes isn't taking returns until who knows when.
(but home depot IS, so back to HD!)
I just bought an expensive thing from Lowes, they said I can return it if it is not right when I even bought it etc.
When purchasing they said NOTHING to warn that they aren't taking returns.
There are issues so I take it back a couple days later, and they are saying, they aren't taking returns until Covid is over and apparently this started in March.
And it isn't clear how long they are extending the return period, they said like a YEAR extension !! then a different Lowes store said 90 days.
They said its too much effort to tell customers purchasing things that there are no returns now. (What !? to hard to inform your customers about that news... )
Now I'm stuck with something for who known until when, and that money is tied up, and I have to go buy a replacement for it elsewhere.
I see other companies still are taking returns.
Homedepot has in store returns, even says they'll pick up things.
Some are even paying the return shipping on returns.
BEWARE Lowes isn't taking returns until who knows when.
(but home depot IS, so back to HD!)
I just bought an expensive thing from Lowes, they said I can return it if it is not right when I even bought it etc.
When purchasing they said NOTHING to warn that they aren't taking returns.
There are issues so I take it back a couple days later, and they are saying, they aren't taking returns until Covid is over and apparently this started in March.
And it isn't clear how long they are extending the return period, they said like a YEAR extension !! then a different Lowes store said 90 days.
They said its too much effort to tell customers purchasing things that there are no returns now. (What !? to hard to inform your customers about that news... )
Now I'm stuck with something for who known until when, and that money is tied up, and I have to go buy a replacement for it elsewhere.
I see other companies still are taking returns.
Homedepot has in store returns, even says they'll pick up things.
Some are even paying the return shipping on returns.
Last edited by lasvegas on Apr 10th, 2020 9:43 pm, edited 2 times in total.
