Big International Company: Does not issue a ROE

My partner has been working for 3 international retail companies for minimum wages.

My partner has been sick (maybe coronovirus) over 3 weeks. (yes, we have medical notes to do that).

We have been forced to stay home to self-quarantine and we did.

My partner has sent many emails to different levels of this international American company to get sick ROE.

The company is paying minimum hours payments like $78 per week and they stated that my partner is active and this illness does not matter...

That is why they will not send any ROE to Service Canada...even at the employee's request....


I have called to Service Canada and they can not pay sick benefits without ROEs...

But even rent, we still to pay every month...

What are my options?
Thank you