Body shop unethical practice
I was being told that my own car will take approximately a week (next Wed or Thur) to get it fixed (ICBC approval + front and rear door dent & scratch repair), and that is one of the reasons that I chosen this body shop.
On the following Thur, Jun 16, I called, and they said ICBC just approved, and they just bought the part yesterday, and told me they would need another week.
Another week passed, on Jun 24, they told me, it is not being fixed yet...they are running a little late...
They delayed for 3 weeks, called me on Jun 28 saying it was finally fixed.
I had an accident on the 3rd weeks Jun 25 (If my car was fixed on time, I'd being driving my own car already, and I'd have the choice to fix the car or not.)
The body shop where I checked out the courtesy car now claimed that I will have to pay around $2000 to get the courtesy car fixed privately. (Because I don't have collision coverage)
And I will have to get the courtesy car fixed at their place, since it is their car.
I believe that they are over charging me, because other ICBC accredited body shop I checked, says it will be a $600-$1000 fix.
Circuit in red are the new damages, just the left front bumper and fender.
They even said that to get the color matched, they would have to paint other doors...(They didn't even do that for my car)
And I'm sure the owner doesn't really care about that detailed color consistency, because on the day I loan out the car, I was being told by the owner, that they paint the car from time to time, so they don't care about small paint scratches...
What do I do? ICBC doesn't seem to regulated this....And the owners just happened to pick their preferred overpriced body shop, run by themselves.