You have really good memories. Yes I was getting 86~97ms ping on cancom due to routing over to vancouver, whereas shaw have local winnipeg routing which gets me about 16ms. I don't think it is an issue for most people though.
Can Com internet (Western Canada and Shaw territory)
Very good internet rates - Can Com
- SCORE+44
- divx
- Deal Expert
- Oct 26, 2003
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- Winnipeg
- Gatekeeper23
- Newbie
- Aug 23, 2020
- 21 posts
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- Winterpeg
How are your speeds divx? since I've moved over I'm lucky if I hit 300 (subscribed to the 750) I've seen 400 once but no where near what I expect. sitting in around ~60ms for ping times and 220-240Mbps down. Upload has been consistently 20+Mbps
when I had Shaw I would regularly get 300+ (on 300)
when I had Shaw I would regularly get 300+ (on 300)
- Bluiis48 [OP]
- Sr. Member
- Nov 6, 2014
- 519 posts
- 417 upvotes
- Kelowna, BC
What does Can Com say about that, any excuses or explanation?Gatekeeper23 wrote: ↑ How are your speeds divx? since I've moved over I'm lucky if I hit 300 (subscribed to the 750) I've seen 400 once but no where near what I expect. sitting in around ~60ms for ping times and 220-240Mbps down. Upload has been consistently 20+Mbps
when I had Shaw I would regularly get 300+ (on 300)
- flyjazz
- Deal Addict
- Mar 14, 2014
- 1354 posts
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I sense this may be an issue on Shaw's end where the modem provisioning is incorrect and/or there's an issue on the last mile from/at the node. Could also be a faulty modem, but I suspect in this case it's a Technicolor TC4400 which is a very good one.
- Bluiis48 [OP]
- Sr. Member
- Nov 6, 2014
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- Kelowna, BC
That’s what I was thinking, bonding problem.
- flyjazz
- Deal Addict
- Mar 14, 2014
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I'm curious about your results, are you getting the numbers while connected directly to the modem, or are they via the router with/without WiFi ?Gatekeeper23 wrote: ↑ How are your speeds divx? since I've moved over I'm lucky if I hit 300 (subscribed to the 750) I've seen 400 once but no where near what I expect. sitting in around ~60ms for ping times and 220-240Mbps down. Upload has been consistently 20+Mbps
when I had Shaw I would regularly get 300+ (on 300)
- Gatekeeper23
- Newbie
- Aug 23, 2020
- 21 posts
- 31 upvotes
- Winterpeg
They cant find anything, Shaw has done testing as well. say they have it opened up to 852.4032 Mbps not dropping any packets
Shaw comments: Inspecting the Shaw Network, we see no evidence of any noise or impairments that would cause any issues for the End-User. OFDM, ICFR, vTDR and Pre-Equalization confirms no issues with noise or signal impairment. We have verified that there are no saturation issues on the node/CMTS and during our investigation, see no signs of self-saturation.
running a Hitron modem.
also hooked up a laptop directly to the modem and the results are pretty much the same. Testing time doesn't affect the results all that much either. (morning, day, night)
Shaw comments: Inspecting the Shaw Network, we see no evidence of any noise or impairments that would cause any issues for the End-User. OFDM, ICFR, vTDR and Pre-Equalization confirms no issues with noise or signal impairment. We have verified that there are no saturation issues on the node/CMTS and during our investigation, see no signs of self-saturation.
running a Hitron modem.
also hooked up a laptop directly to the modem and the results are pretty much the same. Testing time doesn't affect the results all that much either. (morning, day, night)
- Bluiis48 [OP]
- Sr. Member
- Nov 6, 2014
- 519 posts
- 417 upvotes
- Kelowna, BC
Any offer of a modem swap ? First instance noted here of a Hitron modem I think but if anyone else here has one that would be interesting.Gatekeeper23 wrote: ↑ They cant find anything, Shaw has done testing as well. say they have it opened up to 852.4032 Mbps not dropping any packets
Shaw comments: Inspecting the Shaw Network, we see no evidence of any noise or impairments that would cause any issues for the End-User. OFDM, ICFR, vTDR and Pre-Equalization confirms no issues with noise or signal impairment. We have verified that there are no saturation issues on the node/CMTS and during our investigation, see no signs of self-saturation.
running a Hitron modem.
also hooked up a laptop directly to the modem and the results are pretty much the same. Testing time doesn't affect the results all that much either. (morning, day, night)
- divx
- Deal Expert
- Oct 26, 2003
- 39339 posts
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- Winnipeg
I was getting 260 on 300 plan with cancom where as I hit over 300 on Shaw 300, it seems cancom plan does not deliver as advertised however I'm willing to accept 260 on 300. I would not however accept 260 on 750 plan though, you should be pissed.Gatekeeper23 wrote: ↑ How are your speeds divx? since I've moved over I'm lucky if I hit 300 (subscribed to the 750) I've seen 400 once but no where near what I expect. sitting in around ~60ms for ping times and 220-240Mbps down. Upload has been consistently 20+Mbps
when I had Shaw I would regularly get 300+ (on 300)
Anyway, I'm back on Shaw for other reasons, ping and speed is fine with Shaw.
- flyjazz
- Deal Addict
- Mar 14, 2014
- 1354 posts
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If it's a loaner, it's likely a Hitron CODA-45 with a Puma 7 chipset. I would be inclined to use a Technicolor TC4400 with the Broadcom chipset if given a choice.
- Elrondolio
- Deal Fanatic
- Jul 1, 2009
- 6219 posts
- 15392 upvotes
- ABB Midnight Rider
They sent me the Technicolor as a loaner when I signed up last week. Great modem. As said before, consistently getting 800+ Mbps via lan on their 750 Mbps service. I'd certainly ask for a modem swap if getting such poor rates and Shaw says all is well.
- Bluiis48 [OP]
- Sr. Member
- Nov 6, 2014
- 519 posts
- 417 upvotes
- Kelowna, BC
I was just looking back to find your post because I remembered you got a good Technicolor modem. I am pretty sure Can Com would swap modem in interest of customer satisfaction.
- Gatekeeper23
- Newbie
- Aug 23, 2020
- 21 posts
- 31 upvotes
- Winterpeg
will ask them to send me one to try. will let you guys know how it goes.
it is a CODA-45
it is a CODA-45
- Bluiis48 [OP]
- Sr. Member
- Nov 6, 2014
- 519 posts
- 417 upvotes
- Kelowna, BC
Don’t know how reliable this source is but you could point them to thisbad modemsGatekeeper23 wrote: ↑ will ask them to send me one to try. will let you guys know how it goes.
it is a CODA-45
Also hereSticky static...
- divx
- Deal Expert
- Oct 26, 2003
- 39339 posts
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- Winnipeg
I don't suppose you know who else offer 1gbit+ line in Winnipeg besides Shaw and MTS that doesn't suck? Cause Shaw/MTS charge about $140/mo.
- Bluiis48 [OP]
- Sr. Member
- Nov 6, 2014
- 519 posts
- 417 upvotes
- Kelowna, BC
Sorry, as I am in BC not the one to ask. I have looked on AEBC and Internet Lightspeed (as you probably have already) 750 max.Also they both use Cipherkey Vancouver to tie in. Teksavvy ? VMedia, Ciktel ? When I look it geolocates so try from there but most still show max 300Mbps.
- divx
- Deal Expert
- Oct 26, 2003
- 39339 posts
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- Winnipeg
Thanks for checking, that is also what I found in my research. Looks like 3rd party can't compete in the high end I suppose, even though high end here is old news in GTA/GVA.
- Elrondolio
- Deal Fanatic
- Jul 1, 2009
- 6219 posts
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- ABB Midnight Rider
Until the big 3 monopoly in this country is forced to lower their outrageous wholesale rates I can't imagine it is cost effective to compete at the high end. The west has never been competitive for gig speeds until just recently (Telus has had limited region fibre but Shaw is just stepping up to gig speeds+ now). Competition is a travesty in this country compared to most 1st world countries.
- Gatekeeper23
- Newbie
- Aug 23, 2020
- 21 posts
- 31 upvotes
- Winterpeg
inside WPG that's what we are limited to Bell doesn't even have fiber everywhere.I don't suppose you know who else offer 1gbit+ line in Winnipeg besides Shaw and MTS that doesn't suck? Cause Shaw/MTS charge about $140/mo.
- daikon
- Newbie
- Jan 23, 2016
- 37 posts
- 9 upvotes
- Vancouver, BC
Just moved into new place, how do I sign up
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