Computers & Electronics

Can Ebox DSL customer help me? TIA

  • Last Updated:
  • Aug 10th, 2021 5:19 pm
[OP]
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Aug 23, 2004
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Can Ebox DSL customer help me? TIA

My VDSL service with Ebox will be install this Friday, when I talk to the rep and also Facebook chat, they doesn't seems to understand my question of when will I receive the PPPOE username and password for my account. I understand Cable does not need it but I am having VDSL. So my question is will I receive an email from them for the PPPOE login information or I have to call them for it.
4 replies
Deal Expert
Aug 22, 2011
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ADSL
There is no need to provide your modems information to EBOX. However, you will need to configure your modem with the information that EBOX will email you.
[OP]
Deal Fanatic
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Aug 23, 2004
9313 posts
2279 upvotes
London
vkizzle wrote: ADSL
There is no need to provide your modems information to EBOX. However, you will need to configure your modem with the information that EBOX will email you.
So Ebox will email me the PPPOE username and password? Thanks.
Last edited by apvm on Aug 10th, 2021 5:19 pm, edited 2 times in total.
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Aug 22, 2011
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apvm wrote: So Ebox will email me the PPPOE username and password? Thanks.
Most likely...

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