Is Canada Computers Poised for Bankruptcy?
There's a new graphics card I want to buy, and Canada Computers is the only retailer that carries it. BUT - I have been VERY leery about ordering from them online for a couple of reasons:
1- They've changed their return policy to FINAL SALE. They say this is temporary because of Covid-19, but I think at this point, I think this means for the foreseeable future!
2- There's soooo many complaints about them being backed up for weeks with their online orders - and frustrated buyers are not able to reach customer service and are having to resort to credit card chargebacks.
After a little digging, I've noticed some weird stuff. Stuff that reeks of financial trouble. They are not answering any social media posts. They seem to be advertising - but this is typical of companies going through financial trouble - as they want to keep the sales coming in, but they cut the customer service. Also, their stores should also be poised to opening back up again, but there's nothing online about this. I called half a dozen stores in my area and the call either goes to dead air, or some message about not setting up voice mail. All very suspicious, but could very well just be remnants of them scaling back when they closed their stores.
I have seen some posts online about the prospect of some stores opening up again, but no real solid information.
Anyone know what's going on with Canada Computers?
1- They've changed their return policy to FINAL SALE. They say this is temporary because of Covid-19, but I think at this point, I think this means for the foreseeable future!
2- There's soooo many complaints about them being backed up for weeks with their online orders - and frustrated buyers are not able to reach customer service and are having to resort to credit card chargebacks.
After a little digging, I've noticed some weird stuff. Stuff that reeks of financial trouble. They are not answering any social media posts. They seem to be advertising - but this is typical of companies going through financial trouble - as they want to keep the sales coming in, but they cut the customer service. Also, their stores should also be poised to opening back up again, but there's nothing online about this. I called half a dozen stores in my area and the call either goes to dead air, or some message about not setting up voice mail. All very suspicious, but could very well just be remnants of them scaling back when they closed their stores.
I have seen some posts online about the prospect of some stores opening up again, but no real solid information.
Anyone know what's going on with Canada Computers?
). I, like you, like the idea of looking after the customer all of the time... not just when they need to attract customers. As customers, we can send a very important message to those firms that neglect customer service by not shopping there.
