Canada Post weak signature + no GPS + no delivery photo = lost package
I bought an $630 nVidia graphics card delivered by Canada post and it is lost. 3 weeks later, I was told the investigation has completed without locating the item, i.e. it is lost.
From discussion with the agent of Canada Post, I found its delivery is quite fragile.
1. Canada Post has no original signature to compare with what the receiver signed, therefore, the wrong receiver can draw anything on that handheld device and Canada Post has no reason to challenge it; even they have the original signature, I don't think the postman would make the careful comparision.
2. NO GPS data recorded when the handheld device is used for the receiver to sign. Therefore, when reported lost, the package cannot be traced with the GPS info. It is a huge flaw, it is very useful if GPS is enabled on the device, because the wrong address can be instantly recognized during the delivery.
3. The final resort is taking the delivery picture as other carriers do. That can prevent most of the inside stealing, because even with the help of GPS, the insider can still make a fake sign when driving passing the receiver 's front door without being detected, but taking the picture of the delivery would make such stealing much more difficult.
From discussion with the agent of Canada Post, I found its delivery is quite fragile.
1. Canada Post has no original signature to compare with what the receiver signed, therefore, the wrong receiver can draw anything on that handheld device and Canada Post has no reason to challenge it; even they have the original signature, I don't think the postman would make the careful comparision.
2. NO GPS data recorded when the handheld device is used for the receiver to sign. Therefore, when reported lost, the package cannot be traced with the GPS info. It is a huge flaw, it is very useful if GPS is enabled on the device, because the wrong address can be instantly recognized during the delivery.
3. The final resort is taking the delivery picture as other carriers do. That can prevent most of the inside stealing, because even with the help of GPS, the insider can still make a fake sign when driving passing the receiver 's front door without being detected, but taking the picture of the delivery would make such stealing much more difficult.
Last edited by TomRFD on Jul 12th, 2022 3:53 pm, edited 1 time in total.
Reason: updated title for clarity
Reason: updated title for clarity