Canadian Tire-- Caution Price Discrepancy

it always pays to be diligent and pay attention as theyre scanning the items in. Happens once in a while

Also you could have gotten an additional $10 off
https://www.retailcouncil.org/scanner-p ... racy-code/

x-batman wrote: ↑ Also you could have gotten an additional $10 off
https://www.retailcouncil.org/scanner-p ... racy-code/

SCOP yes

x-batman wrote: ↑ Also you could have gotten an additional $10 off
https://www.retailcouncil.org/scanner-p ... racy-code/

Thank you-- I have emailed them asking for this aspect as well. Will let you know outcome.

Serpentine wrote: ↑ Thank you-- I have emailed them asking for this aspect as well. Will let you know outcome.

They may not allow it now. I'm pretty sure that you have to tell them before the purchase is rung through. They most likely corrected the price label on the shelf right after you brought it to their attention.

tew wrote: ↑ They may not allow it now. I'm pretty sure that you have to tell them before the purchase is rung through. They most likely corrected the price label on the shelf right after you brought it to their attention.

You can claim after the purchase as follows:


https://www.retailcouncil.org/scanner-p ... consumers/

How do I apply the Scanner Price Accuracy Code to incorrectly scanned items?

If you notice that an item scans incorrectly, you should notify the cashier. Once the cashier is notified, the cashier should follow the store’s procedures in resolving the issue. If the item is applicable for the code, you should either be given the item for free, or $10 off the displayed price.

If the display price is less than $10, the customer should receive the item for free. If more than one of the same item is being purchased, the customer receives the first one for free, and subsequent items with the same UPC should be priced according to the display
If the display price is more than $10, the customer should receive $10 off the displayed price. If more than one of the same item is being purchased, the customer receives $10 off the first item, and subsequent items with the same UPC should be priced according to the display
You can also contact the store or their customer service department after a purchase has been made. A receipt will be required if you are claiming the Scanner Price Accuracy Code after a completed purchase.

SnowyDumpling wrote: ↑ You can claim after the purchase as follows:


https://www.retailcouncil.org/scanner-p ... consumers/

How do I apply the Scanner Price Accuracy Code to incorrectly scanned items?

If you notice that an item scans incorrectly, you should notify the cashier. Once the cashier is notified, the cashier should follow the store’s procedures in resolving the issue. If the item is applicable for the code, you should either be given the item for free, or $10 off the displayed price.

If the display price is less than $10, the customer should receive the item for free. If more than one of the same item is being purchased, the customer receives the first one for free, and subsequent items with the same UPC should be priced according to the display
If the display price is more than $10, the customer should receive $10 off the displayed price. If more than one of the same item is being purchased, the customer receives $10 off the first item, and subsequent items with the same UPC should be priced according to the display
You can also contact the store or their customer service department after a purchase has been made. A receipt will be required if you are claiming the Scanner Price Accuracy Code after a completed purchase.

Yes a CSR took down the incorrect bar code sticker price, and returned the difference; as well, a complaint to CTC corporate yielded me a $10 gift card. A bit of BS to go through but hope some value for everyone in the end!