Canadian Tire Destroyed my Rims
Around 5 months ago I went to Canadian Tire on Innes Rd in Ottawa (Orleans - East end) and had them put 4 new tires on my 2015 F150. I took the truck home and once there I noticed there was black smudges all over the edges of the chromed rims. My landlord who was there with me says "oh that's bead seal.. it'll wash off the next time youre in the car wash." I say "you'd think they'd wipe it off" as I touch a little with my finger and it seems to wipe off. I forget about it and move on with life thinking it'll wash off.
A few weeks ago I am putting air in my tires and I see the same stuff still there so I start to wipe it off with a wet rag but it doesnt budge and I feel the rag catching. I touch it with my finger nail and realize its the edge of the chrome... like it has been chipped. All 4 rims are like this... mostly the fronts back the backs too in areas. I took it back to CT and the service manager comes out, agrees it's chipped but it wasnt them because their machine doesnt touch the rim edge and proceeds to tell me they dont change tires with tire irons... I think thats what he meant anyways. I thought "no kidding... who would use tire irons to change massive truck tires?" I can tell he's not going to do anything for me so I say "ok, lets go inside, I'll your name and the store owners name" and he turns and looks at me like I'm weird and says "the owners name? I'll give you my card". He gets me his card and I say nicely(I recorded it actually to cover myself) ok, prepare for war and as hes walking away yells at me "Do what you gotta do! I aint worried!"
Ive included a couple pics... at first I thought it was chipped off the edge but now I think it might be something to put on the rim that ate the chrome... it looks swirly. Is that possible? I dont think so but it kind of looks like it was eaten away in same place... but in others it looks like it was chipped off.
So... anyone see anything like this before? I'm about to call the 1-800 number but I'm expecting they will tell me to jump in the lake just like the service manager did. Im upset because i strive to keep my truck perfect and I dont have loads of money... and these guys go and destroy thousands of dollars worth of rims and tell me too bad. I cant afford to get new ones that's for sure.
Joe in Ottawa