Shopping Discussion

Canadian Tire - no refunds on Christmas decorations after Dec 24. YMMV

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  • Dec 8th, 2020 12:12 pm
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Apr 16, 2002
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Canadian Tire - no refunds on Christmas decorations after Dec 24. YMMV

Visited Stockyards location in Toronto yesterday. Signs all over the cashier areas saying no refunds on Christmas decorations after Dec 24. I'll take pictures next time. May be a local store policy to prevent 'rentals'.
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38 replies
Sr. Member
Nov 26, 2013
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Winnipeg
It has been this way at every CT for many, many years due to abuse. This is nothing new.
Member
Feb 3, 2019
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GTA
This is nothing new. Some CT stores even have this printed on their receipts year round
Deal Fanatic
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Oct 22, 2007
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Let's be real, CT hates doing refunds on anything at any time of the year.
Deal Guru
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Apr 23, 2004
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Hi there,

I think all stores should banned seasonal items returns. This is BS every time at Costco when people return their AC when falls begins.

Ju Leon...
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Dec 5, 2006
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inferno_gn wrote: Hi there,

I think all stores should banned seasonal items returns. This is BS every time at Costco when people return their AC when falls begins.

Ju Leon...
I guess there won't have any return for clothing stores, 90% of clothes are seasonal

We pretty much transfer the abuse from customers to stores
Member
Oct 8, 2020
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Ottawa
Working for Walmart I can't tell you how many used crock-pots we get returned a few days after Christmas or Thanksgiving not to mention TVs after the Super Bowl. As long customers have the receipt, we do it. Glad to see Canadian Tire taking a hard stance.
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Feb 13, 2015
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Good. Exactly how it should be. All stores should do the same.
😎Thanks RFD😎
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Dec 22, 2007
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Mississauga
wondering why people care about what a store chooses to accept back and their refund policy. These stores have people working for them that go over these things and last I checked Walmart, Costco are not losing money. Even if everything was final sale I do not think we would get the savings passed down to us at the store level.

the opposite is true as well ever buy something at a place that has no returns and your stuck with something broken? Personally bought something at dollarama and it didn't work wasn't a huge sum but no refunds/exchanges left a sour taste in my mouth.
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Jun 13, 2010
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DeletedMemories wrote: wondering why people care about what a store chooses to accept back and their refund policy. These stores have people working for them that go over these things and last I checked Walmart, Costco are not losing money. Even if everything was final sale I do not think we would get the savings passed down to us at the store level.

the opposite is true as well ever buy something at a place that has no returns and your stuck with something broken? Personally bought something at dollarama and it didn't work wasn't a huge sum but no refunds/exchanges left a sour taste in my mouth.
The savings probably aren't past on to us but the costs of all those returns are factored into the prices. If people didn't return so many items that are perfectly fine but used and unsaleable the costs would be a little lower.

I exchanged a GH Live at Dollarama a few years ago because one of the keys was very sticky and made it unplayable. The CSR confirmed the issue and gave me another one.
Last edited by tew on Dec 6th, 2020 11:56 am, edited 1 time in total.
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Jul 9, 2018
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tew wrote: I exchanged a GHO live at Dollarama a few years ago because one of the keys was very sticky and made it unplayable. The CSR confirmed the issue and gave me another one.
Irrelevant, I know, but what's a GHO live?
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Jun 13, 2010
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SusanM6112 wrote: Irrelevant, I know, but what's a GHO live?
Oops, there no O. It's Guitar Hero Live, a video game.
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Apr 26, 2013
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As long as they exchange it I don't see anything wrong with the policy.
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Apr 1, 2015
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NOYFB
It was mentioned by somebody here on rfd before that crappy tire has discretion on refunding opened items.

Same purpose: to prevent abuse
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Sep 14, 2012
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I don't have an issue with stores not accepting returns for holiday items after the holiday is over.

I know someone about 25 years ago or so (when digital cameras were expensive and not ubiquitous and cellphones didn't have good cameras) who would purchase a higher end digital/film camera before his vacation, take a bunch of pictures with it, when he came back from vacation he would return the camera at the store that he purchased it (I think it was Walmart) and he had the nerve to go into the photo section of Walmart with his memory cards or his film and either print the photos or ask them to process the photos. When he told me that he did this, I viewed him in a different light after that and didn't think very highly of him.
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Jun 26, 2009
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First world issues. Go to some European countries and see how they live with absolutely no returns. You buy it, it's yours. Problem next day? You have manufacturer's warranty.
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smartie wrote: I guess there won't have any return for clothing stores, 90% of clothes are seasonal

We pretty much transfer the abuse from customers to stores
If the clothing is clearly used, I think that they shouldn't accept the return. Buying a fall jacket and returning it once it is winter and using the money to buy a winter jacket and once winter is over, returning that to purchase a fall/spring jacket, etc. shouldn't be allowed (and I feel most stores wouldn't accept this). For clothes, I think a 1 week return policy would be fair. I've returned clothes before due to me not verifying all the stitching and noticing at home that it was off (or someone noticing it when I showed it to them and then they pointed it out to me).
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Ottomaddox wrote: Let's be real, CT hates doing refunds on anything at any time of the year.
That may be true but I've never had any real issues getting a refund for items that I've purchased and just didn't work as expected (for example, I purchase a digital television antenna and it would only catch 2 digital stations whereas my other antenna on a different television could at least catch 5 digital stations). The only time I had an issue was when I purchased a cheap netbook style computer from them and at the cash when I paid, the bill stated "this item can't be returned or exchanged". When I got home, I realized why... the cheap netbook style computer was a piece of junk. Netbooks are slow in general but this "netbook" was hardly useable. A few months after that, they no longer sold this cheap "netbook" and that company went out of business.

My most recent experience was where I purchased a power bar from them and it stopped working properly after around 9 months. I brought it back (for an exchange) and they told me to just grab a new one from the aisle. I didn't have my bill but had my Canadian Tire Mastercard statement showing the charge.

I don't have any issues with them not accepting refund returns on Christmas items after Christmas is over just like I wouldn't have issues with them not accepting Halloween items after that day.
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Jan 18, 2013
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lmcjipo wrote: I don't have an issue with stores not accepting returns for holiday items after the holiday is over.

I know someone about 25 years ago or so (when digital cameras were expensive and not ubiquitous and cellphones didn't have good cameras) who would purchase a higher end digital/film camera before his vacation, take a bunch of pictures with it, when he came back from vacation he would return the camera at the store that he purchased it (I think it was Walmart) and he had the nerve to go into the photo section of Walmart with his memory cards or his film and either print the photos or ask them to process the photos. When he told me that he did this, I viewed him in a different light after that and didn't think very highly of him.
We had an acquaintance that volunteered to bring a projector to a backyard BBQ to have a movie night for the kids. We were all surprised they had a projector since they didn't seem very techie and never mentioned it before. They said they would just grab it from Costco and return it after Neutral Face

We were all shocked, but not surprised because they're the cheapest folks in the group and make the most money.

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